U R My First Choice review for Cartly Abandoned Cart Recovery
Aug. 18, 2020
I used this app for over a month now so that I can do a proper review of my 'personal experience'.....Yes its easy to use and setup...but didn't work for my store...Hence rated 3 Star. But there is no harm in trying it for free.
Our support manager tried to connect with you via email but unfortunately there’s no response. We checked the logs and it seems that you turned off the Email collector popup feature after few days, due to which our app was not able to collect email addresses of anonymous abandoned carts. Without having any email addresses associated with carts, cart recovery emails can not be triggered, not with our app, nor with any other app in the world. We encourage you to reinstall the app so our team can help you correctly set up the app in order to help you properly capture and recover abandoned carts.