All reviews

Rating Breakdown

  • 5
    84% (985 ratings)
  • 4
    11% (127 ratings)
  • 3
    2% (23 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (26 ratings)
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1 / 5 Share

May 22, 2018

This thing does not seem to work at all. I mean, what the secret to getting it to do something? I installed this more than 8hrs ago. This morning i had a cart abandoned and no email was sent. Even in the stats is shows that this person was never sent an email??????

Using app

About 19 hours

Total reviews

15

Average rating

3.3

1 / 5 Share

May 8, 2018

So far I've had 6 abandoned carts yet nothing is happening, nothing sent to these customers. annoyed. www.wolvemafia.com

Using app

About 20 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

April 11, 2018

give it try but does not work :( !

Using app

About 4 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

March 12, 2018

Stopped working after 1 week, I have so many abandoned carts Had to switch to another app since this one doesn't work anymore

Store

Shopuim

Using app

About 1 month

Total reviews

3

Average rating

3.7

1 / 5 Share

Feb. 5, 2018

Just downloaded this app and cannot get anything to work properly. Email header images are all erroring out no matter the size and making changes to the body of the email I receive "server" errors. Very frustrating.

Using app

About 1 hour

Total reviews

2

Average rating

1.0

Developer Reply

We are sorry to hear about your experience, however looking at your installation log, it seems that you installed Carecart only for 1.5 hours and then uninstalled it with leaving a negative review, which unfortunately didn't give us any chance to assist you in solving the issue you faced. I would encourage you to have Carecart installed once again as our development team have worked hard to make it one of the best abaonded cart apps available on Shopify. Please do contact us on [email protected] for any questions.

1 / 5 Share

Dec. 22, 2017

Once you download it and then close out of the app and then try and go back into the app it shows a blank screen. It would be 4/5 stars, but since this is a huge problem you get 1

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

It seems that you faced a problem in the early days of our launch due to which you left a negative review. However, as you have been using Carecart for over 16 months now, I was wondering if you would be kind enough to update your review. Please do feel free to contact us on [email protected] for any queries.