All reviews

Rating Breakdown

  • 5
    88% (218 ratings)
  • 4
    7% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (7 ratings)

Reviews with Text

  • 95% (233)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2023

Very good experince with the customer support team. They replied very fast and help me with informational stuff

Store

AWYROW

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Live chat service is wonderful! Daniel was very kind, responsive and helpful. Well done guys! Great service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

I had an amazing experience with their live chat support. The response time was quick and the representative was extremely helpful in resolving my issue. I highly recommend their live chat service.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Great job Daniel nice job being very kind patient and helpful with setting up my account for me. He did a great job and deserves a raise for sure.

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

great app, customer support very

Store

Nearkii

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

First time using Care Cart and already within a minute I have somebody there to help me and they are Really attentive and fast

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

I just set up this app and the online support was awesome... very quick and got everything set up for me. Thank you

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Arya helped me understand the purpose of this app and helped me enable email notifications (I am new to the app and learning). Very courteous and quick to respond. Thank you Arya!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

thank you so much its an amazing app and great support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

KIMI

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review, all the best !

5 / 5 Share

Oct. 24, 2022

ottima app, servizio clienti eccellente! Molto utile per la gestione dei carrelli abbandonati! Consiglio

Using app

37 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking time to share the honest review and we are glad that our chat team was able to help you properly. Cheers!

5 / 5 Share

Oct. 19, 2022

Great service & help with the setup. Arya walked us through the complete implementation and even helped to import old carts!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking time to share the honest review and we are glad that our chat team was able to help you properly. Cheers!

5 / 5 Share

Sept. 27, 2022

Great support, kind help and i think this app gonna workst for me! Thank you very much for this!!!!!

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

We appreciate you taking time to share this great review with us. We hope that app will help you recover a lot of sales. Cheers!

5 / 5 Share

Sept. 22, 2022

Very superb service and the customer service is responsive and very easy to use, recovering us many cart orders

Store

ELLIPAL

Using app

Over 3 years

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for taking time to share the honest review and we are glad that our chat team was able to help you properly. Cheers!

5 / 5 Share

Sept. 10, 2022

I used this app to assist in capturing abandoned carts. It certainly helps to recapture those customers we thought we had lost. Assistance is great and the support is excellent. Can highly recommend.

Store

Budeful

Using app

Over 1 year

Total reviews

11

Average rating

4.6

Developer Reply

This review has made our day. Thank you so much for adding this great review. In case you need assistance in the future you know how to reach customer support. All the best!

5 / 5 Share

Sept. 7, 2022

I used this app to optimise our abandoned cart flow. Super easy to use. Comes with 3 email templates to send out at times you can determine. Plus allows you to tweak and customise to your own liking. Highly recommend this app.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

This review has made our day. Thank you so much for adding this great review. In case you need assistance in the future you know how to reach customer support. All the best!

5 / 5 Share

Sept. 6, 2022

I contacted as I needed to alter my address on the auto emails from the abandoned cart. All done thanks to Eva.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are happy that you liked our support. Hope that the app continues to serve your purpose in the best possible ways! Thank you a lot!

5 / 5 Share

Aug. 29, 2022

Wonderful App with 3 emails for your abandoned cart email series. Includes proven copy plus customisation (e.g. hyperlinks to checkout + dedicated landing pages, unsubscribe info possible in various languages)

Using app

12 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for the amazing review. We are happy that you liked our app's features and hope that app will also help you achieve your goals of recovering abandoned carts.

5 / 5 Share

Aug. 25, 2022

I had a slight hiccup with the email cart abandon feature and they were extremely helpful and responsive! I'm very pleased with this app and so happy they provide live chat support that is truly helpful!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are happy that you liked our support. Hope that the app continues to serve your purpose in the best possible ways! Thank you a lot!

5 / 5 Share

Aug. 23, 2022

wonderful service. Hope this app can help us to recover more abandoned orders. Anyway, the service is terrific.

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

We are quite hopeful that the app will recover abandoned carts and checkouts in your store efficiently. You can reach out to the customer success team via chat 24/7 just in case you need any help. Good luck for more sales.

5 / 5 Share

Aug. 29, 2022

Wonderful app, with detailed customisation possible (e.g. hyperlink to specific landing pages, localisation for unsubscribe links)! Thanks again Ross for all your help and dedicated support!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and for recommending the app. We are happy to read that you are satisfied with the results and hope that app will continue to perform in your store.