Carro: Collaborative Ecommerce
Carro - Dropship and Brand Network Platform
Rating
4.7
feedback
111
chart
#1,454
All reviews
Review RSS Feed
Sept. 24, 2020
I've really am not into writing reviews for apps because I understand everyone is working hard and especially during this time and should always try to support all businesses. But when something is clearly not right, I think it should be voiced. Based on the description of this app, I thought this would be a perfect app for finding social influencers. But after installing and testing it out as much as I could...I come to find that the app essentially does not function at all. All connections and set up were completed and successful but there are no result. It does not provide the result it promises in the description. When I had questioned this with support, all I continue to receive as what you call an answer is...it's in the works...it will be in our future development...then they finally tell me, thank you for the suggestion and it will be included when we begin to charge! Best of all...Carro is 100% free, you can basically find other paid apps that can do the same...well...then why do you even launch your app when it doesn't do anything!? LoL...it's a joke...yes, it's 100% free...free from fees...free from result...free of getting nothing...I've then deleted the app immediately to FREE up my space...hahahaha such a joke...suggestion...re-lease your app when you are good and ready...don't get flustered when you realize your customer actually need an app that works and in the end tell them off to go get another app that works and pay for it.
Thank you so much for bringing up your concerns. Based on your review, we made an update to our FAQ about how our influencer discovery tool works. As a reminder: Carro identifies influencers by scanning the data sources that you connect to Carro. If a celebrity, an influencer, and/or a member of the press is interacting with your brand as a customer, email subscriber, or follower, we’ll let you know. The number/quality of influencers that Carro is able to identify is dependent on the data sources that you connect. We’ve discovered 6.3 million influencers for the 26,200+ brands that use our free app. We are a small, but growing team based out of California that is excited about the potential of our product. We hope that everyone reading this gets to be a part of the Carro network. Sincerely, David Rice
Aug. 28, 2020
Carro has been a fantastic tool for us to both explore and best manage our relationships with influencers. The integration was seamless, and their team has been extremely helpful throughout the process.
Thank you! We appreciate the kind words :). Be sure to try our new Brand Partnerships feature!
Aug. 5, 2020
Carro brings marketing amplification to the surface and makes seeding/sampling seamless. Within a week or two, we have identified over 1,000 influencers in our database, we've shipped over 30 sample kits, had 10 mentions and automatically sent hundreds of invites to raving fans that have purchased and have influence - with VERY part-time resources applied to the effort. Game changer! (Did I mention it is FREE? - you're leaving $ on the table if you don't click "Add App" NOW) p.s. Excited to learn more about the brand collaboration services next. - Jeff, CEO Durham Brands
Wow! Those numbers are AWESOME. So great to hear :). Thank you for your support!
Aug. 3, 2020
Excellent app and customer service! Been great to use and works perfectly! Very cool to see all the influencers and capitalize on their brand loyalty
Thank you so much. Your review means a lot to us! :)
July 6, 2020
This app is revolutionary in terms of connecting with influencers. It's the ideal platform to easily connect with the right people to represent your brand. Carro makes it very simple and efficient.
Thank you for your kind words! We are happy to have you be a part of our Brand Network. :)
June 19, 2020
We use this app for the Brand Partnership platform, which allows companies to seamlessly list products across each others websites with easy pay split, inventory management, and a seamless customer feel.
Thank you for your support! We think you're awesome, Cody :).
May 27, 2020
Love this app! Has been very helpful when it comes to keeping up with our influencers and getting them product. Also, the Carro team has been amazing at teaching our staff how to use the app!
Thank you Leah!! :)
May 13, 2020
We've been using Carro for the last year and it's been a huge time-saver. Discovering influencers who already have a connection to our brand has lead to more authentic and easy-to-manage partnerships. Recently, Carro has begun to release new features that have also proven to be very useful to us. Thank you, Carro, for helping us build long-term relationships and for continuing to innovate and find new ways to help us grow our business! -Michaela and the More Labs team
Thank you More Labs! We love working with your brand :)
May 9, 2020
We used Carro and it helped us find influencers that were following us! If it wasn't for this app, we wouldn't have known that!
Thanks for being a part of the Carro Network! :D
May 7, 2020
It's good in theory, but the accounts it brought up weren't influencers and seemed scammy. I uninstalled the app since there were no accounts I could use.
Hi there! Thanks for your feedback! We’re happy to see that you are still using Carro. Since this review was written, multiple influencers with hundreds of thousands of followers have been discovered by Carro for you! You should definitely go check them out. As a reminder: Carro identifies influencers by scanning the data sources that you connect to Carro. If a celebrity, an influencer, and/or a member of the press is interacting with your brand as a customer, email subscriber, or follower, we’ll let you know. The number/quality of influencers that Carro is able to identify is dependent on the data sources that you connect. We’ve discovered 4.2 million influencers for the 16,500+ brands that use our app, and we do our best to remove any fake accounts. Unfortunately, these types of accounts can be difficult to find. I hope that you are able to get back into your dashboard, see your new influencers, and update this review! Please let me know if you have any questions (via Intercom). Thanks!
May 1, 2020
We are huge fans of Carro! We use it to manage our influencer gifting programs, and it we have it to be both easy to use on our end as well as providing a great experience on the influencer side. The team at Carro is incredibly helpful whenever we have a question or issue arise they go above and beyond to help us solve it, while constantly improving their platform. Highly recommend.
Thank you Kitsch team! We love having you be a part of the Carro Brand Network! :)
April 21, 2020
Carro is literally the social influencer collaboration app I've always wanted.. Thank you Carro team for this, great work! ✌
Thank you! We appreciate all of your kind words. Welcome to the Carro brand network! :)
Jan. 22, 2020
Just a nice app that created us another sales channel. Easy to install,intuitive to use and if you have any questions you get A+ support by the stuff. I mean human-to-human support. I still can not believe that this app is free:) Keep up the good job Carro guys! Shout out to @David!
Thank you for your kind words and your great review! I've let David know :).
Jan. 10, 2020
This APP is very useful for my store, after using this app, my store www.niid.com have a 3x traffic and orders, the CARRO team is friendly and professional. recommend!
Thank you so much for your kind words and continued use of Carro! :)
Sept. 11, 2019
Customer service is really good, and quick when they are online. The app is easy to use, love the engagement info for every influencer that follows us.
We pride ourselves on great customer support - thank you for kind words and for using Carro :)
Aug. 24, 2019
looks amazing thank you for making such a nice app. the images are great and make it easy to understand
Thank you for the kind review and for using Carro :)
July 21, 2019
Carro gives us a really easy way to track our top influencers and see how they’ve interacted with our brand. By offering an automated way to reach out to influencers and offer them free product, making connections and expanding our reach has never been easier!
That’s awesome to hear that you’re taking advantage of some of our other features other than influencer discovery. As far as automation goes, we have a lot more in store :)
June 6, 2019
Using Carro has been a game-changer for us at Ursa Major. Especially the product request feature. To date, we've been shipping influencers product from our office. With this feature, our warehouse will be able to take on this time-consuming (but important!) task. The team at Carro (especially Cade) is also super helpful and very fast at providing assistance.
We are PUMPED you’re using the Product Request feature, so awesome to find out that your warehouse team is saving time + headaches! More exciting stuff to come. :)
May 29, 2019
The app was working fine and helped you identify all the influencers interacting with your brand crossing data from Shopify, Instagram, Youtube and e-mail database. However, on May 9th they changed the code and added an extra snippet to our site that was causing slower loading + thousands of 404 errors (one per each pageview). I reached them to complain and to ask for a solution/removal of that code (because if I manually delete it the app installs it back automatically) and they told me that my best solution would be to remove Carro. So they published a buggy code (in beta testing) into my site, without letting me know in advance or asking for permission, and now they say is not possible to remove it because is a "major component" of the app. What? I used your app to discover influencers for weeks before having that "major component" buggy code installed without permission! It's not necessary and should be 100% optional to have it, since it's a feature not everybody will be using (Influencer Checkout).
UPDATE: We've released a new version of Carro that has solved this. Thanks! :) Hello! We are happy to hear that you've been enjoying our free way to discover influencers that love your brand :). We are so sorry that your experience has been impacted during the past few weeks. I would like to work with you directly to fix this issue so that our snippet does not install automatically on your store anymore, and so that you can continue to use Carro the way you want. We take reviews/feedback from our merchants very seriously, and this is our first review that is less than 5 stars. I would like to set up a time to talk with you so that we can get this issue behind us. I know that you are based in Europe (we are in California), so I am happy to come in early/stay late in our office so that we can connect directly. I will reach out via email to coordinate. Sincerely, Jason President and Creator of Carro
May 24, 2019
Wow this app is fantastic and does more than I expected. They reached out to me a few months ago to check it out and I just got around to downloading it wish I had much sooner! Excellent app!
Thank you so much! We're so happy to have you using Carro. :)