All reviews

Rating Breakdown

  • 5
    90% (96 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (7 ratings)

Reviews with Text

  • 100% (107)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2020

This app is revolutionary in terms of connecting with influencers. It's the ideal platform to easily connect with the right people to represent your brand. Carro makes it very simple and efficient.

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your kind words! We are happy to have you be a part of our Brand Network. :)

5 / 5 Share

June 19, 2020

We use this app for the Brand Partnership platform, which allows companies to seamlessly list products across each others websites with easy pay split, inventory management, and a seamless customer feel.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your support! We think you're awesome, Cody :).

5 / 5 Share

May 27, 2020

Love this app! Has been very helpful when it comes to keeping up with our influencers and getting them product. Also, the Carro team has been amazing at teaching our staff how to use the app!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Leah!! :)

5 / 5 Share

May 13, 2020

We've been using Carro for the last year and it's been a huge time-saver. Discovering influencers who already have a connection to our brand has lead to more authentic and easy-to-manage partnerships. Recently, Carro has begun to release new features that have also proven to be very useful to us. Thank you, Carro, for helping us build long-term relationships and for continuing to innovate and find new ways to help us grow our business! -Michaela and the More Labs team

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you More Labs! We love working with your brand :)

5 / 5 Share

May 9, 2020

We used Carro and it helped us find influencers that were following us! If it wasn't for this app, we wouldn't have known that!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for being a part of the Carro Network! :D

1 / 5 Share

May 7, 2020

It's good in theory, but the accounts it brought up weren't influencers and seemed scammy. I uninstalled the app since there were no accounts I could use.

Using app

2 days

Total reviews

3

Average rating

2.3

Developer Reply

Hi there! Thanks for your feedback! We’re happy to see that you are still using Carro. Since this review was written, multiple influencers with hundreds of thousands of followers have been discovered by Carro for you! You should definitely go check them out. As a reminder: Carro identifies influencers by scanning the data sources that you connect to Carro. If a celebrity, an influencer, and/or a member of the press is interacting with your brand as a customer, email subscriber, or follower, we’ll let you know. The number/quality of influencers that Carro is able to identify is dependent on the data sources that you connect. We’ve discovered 4.2 million influencers for the 16,500+ brands that use our app, and we do our best to remove any fake accounts. Unfortunately, these types of accounts can be difficult to find. I hope that you are able to get back into your dashboard, see your new influencers, and update this review! Please let me know if you have any questions (via Intercom). Thanks!

5 / 5 Share

May 1, 2020

We are huge fans of Carro! We use it to manage our influencer gifting programs, and it we have it to be both easy to use on our end as well as providing a great experience on the influencer side. The team at Carro is incredibly helpful whenever we have a question or issue arise they go above and beyond to help us solve it, while constantly improving their platform. Highly recommend.

Store

KITSCH

Using app

12 months

Total reviews

28

Average rating

4.5

Developer Reply

Thank you Kitsch team! We love having you be a part of the Carro Brand Network! :)

5 / 5 Share

April 21, 2020

Carro is literally the social influencer collaboration app I've always wanted.. Thank you Carro team for this, great work! ✌

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We appreciate all of your kind words. Welcome to the Carro brand network! :)

5 / 5 Share

Jan. 22, 2020

Just a nice app that created us another sales channel. Easy to install,intuitive to use and if you have any questions you get A+ support by the stuff. I mean human-to-human support. I still can not believe that this app is free:) Keep up the good job Carro guys! Shout out to @David!

Using app

24 days

Total reviews

12

Average rating

4.9

Developer Reply

Thank you for your kind words and your great review! I've let David know :).

5 / 5 Share

Jan. 10, 2020

This APP is very useful for my store, after using this app, my store www.niid.com have a 3x traffic and orders, the CARRO team is friendly and professional. recommend!

Store

NIID

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and continued use of Carro! :)

5 / 5 Share

Sept. 11, 2019

Customer service is really good, and quick when they are online. The app is easy to use, love the engagement info for every influencer that follows us.

Using app

About 2 months

Total reviews

6

Average rating

4.8

Developer Reply

We pride ourselves on great customer support - thank you for kind words and for using Carro :)

5 / 5 Share

Aug. 24, 2019

looks amazing thank you for making such a nice app. the images are great and make it easy to understand

Using app

12 days

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for the kind review and for using Carro :)

5 / 5 Share

July 21, 2019

Carro gives us a really easy way to track our top influencers and see how they’ve interacted with our brand. By offering an automated way to reach out to influencers and offer them free product, making connections and expanding our reach has never been easier!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

That’s awesome to hear that you’re taking advantage of some of our other features other than influencer discovery. As far as automation goes, we have a lot more in store :)

5 / 5 Share

June 6, 2019

Using Carro has been a game-changer for us at Ursa Major. Especially the product request feature. To date, we've been shipping influencers product from our office. With this feature, our warehouse will be able to take on this time-consuming (but important!) task. The team at Carro (especially Cade) is also super helpful and very fast at providing assistance.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

We are PUMPED you’re using the Product Request feature, so awesome to find out that your warehouse team is saving time + headaches! More exciting stuff to come. :)

1 / 5 Share

May 29, 2019

The app was working fine and helped you identify all the influencers interacting with your brand crossing data from Shopify, Instagram, Youtube and e-mail database. However, on May 9th they changed the code and added an extra snippet to our site that was causing slower loading + thousands of 404 errors (one per each pageview). I reached them to complain and to ask for a solution/removal of that code (because if I manually delete it the app installs it back automatically) and they told me that my best solution would be to remove Carro. So they published a buggy code (in beta testing) into my site, without letting me know in advance or asking for permission, and now they say is not possible to remove it because is a "major component" of the app. What? I used your app to discover influencers for weeks before having that "major component" buggy code installed without permission! It's not necessary and should be 100% optional to have it, since it's a feature not everybody will be using (Influencer Checkout).

Using app

2 months

Total reviews

9

Average rating

4.3

Developer Reply

UPDATE: We've released a new version of Carro that has solved this. Thanks! :) Hello! We are happy to hear that you've been enjoying our free way to discover influencers that love your brand :). We are so sorry that your experience has been impacted during the past few weeks. I would like to work with you directly to fix this issue so that our snippet does not install automatically on your store anymore, and so that you can continue to use Carro the way you want. We take reviews/feedback from our merchants very seriously, and this is our first review that is less than 5 stars. I would like to set up a time to talk with you so that we can get this issue behind us. I know that you are based in Europe (we are in California), so I am happy to come in early/stay late in our office so that we can connect directly. I will reach out via email to coordinate. Sincerely, Jason President and Creator of Carro

5 / 5 Share

May 24, 2019

Wow this app is fantastic and does more than I expected. They reached out to me a few months ago to check it out and I just got around to downloading it wish I had much sooner! Excellent app!

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much! We're so happy to have you using Carro. :)

5 / 5 Share

April 8, 2019

This app is a game changer for working directly with influencers to promote your brand and get your products into the right hands! So excited about what these guys have created.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words, we're all really excited too! It really is the easiest way to organically find the perfect influencers for your brand :)

5 / 5 Share

March 22, 2019

Great user experience and great functionality. I love what Carro offers and I love how easy the team is to access if I have any questions. Great concept, great delivery.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so thankful for your kind words! I’ll make sure to let the team know that Thread Wallets said that the customer service has been on point :)

5 / 5 Share

March 21, 2019

Amazing app saved me days of searching and got really cool insights about my customers and followers that I'm using right now. All brands should use it.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you - we’re all about saving you time :)

5 / 5 Share

March 20, 2019

This app has helped us to find influencers in tons of unexpected places! It's easy to use and manage so that you can be sure you're staying in contact with the most influential fans of your brand.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! We want influencer discovery to be as seamless as possible, really glad you’re finding that with us :)