All reviews

Rating Breakdown

  • 5
    87% (158 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (14 ratings)
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5 / 5 Share

July 28, 2021

We've had a great experience working with Carro. We have been able to easily add different products to sell alongside our own on our website, and their customer service is quick to help and respond with any questions or problems, as well as provide any additional ideas to help further our brand and get the most out of their product. Great job!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

There's so much to appreciate about this review! Thanks so much for being a Carro user, we love having Indy Brand.

5 / 5 Share

July 26, 2021

While Carro is new, the functionality it provides is unlike any other platform out right now. The team is constantly working on improving the user experience and is extremely good at taking criticism. In addition, the support team makes it extremely easy to set up a marketplace just the way you want it. Their lightning-quick response times and dedication to answering any questions make using Carro a no-brainer.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Wow! What a great review, thank you so much. We love having Blendjet in the Carro family, and we can't wait for the launch of your Carro-powered marketplace! :)

5 / 5 Share

July 19, 2021

We have met so many great suppliers on Carro which helped us expand our product line. The team on Carro is very knowledgeable, helpful and always gives detailed explanations to any questions with great response time.

Using app

About 2 years

Total reviews

16

Average rating

5.0

Developer Reply

We appreciate you and your team, Manly Bands is awesome! Congrats on all of the success, we'll be here to continue to support you. :)

4 / 5 Share

July 26, 2021

Carro needs a bit more time to work out the little details to make this service work for my shop. In theory, Carro should be amazing when everything is up and running and hopefully I'll be able re-install and make it work for my shop. I'm giving Carro a 4 star rating entirely based on their customer service. Right now, their service is up close and personal and that is rare in our internet age. Hopefully they are able to maintain that level of personal care for their customers.

Store

SNBC

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your feedback. Our small but mighty team is working around the clock to make Carro better every single day. We can't wait for you to see what we have in store! I'll share this review with the support team, I know they've enjoyed working with you. :)

5 / 5 Share

July 16, 2021

Huge fan of Carro! They've provided straightforward functionality for cross selling & provided awesome customer service.

Using app

3 months

Total reviews

13

Average rating

4.7

Developer Reply

We love having Shinesty in our network! Thanks so much for your kind words. :)

5 / 5 Share

June 16, 2021

Wonderful customer service!! We have been connected with some great people and it has really helped us to grow sales!

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

We're so happy that you are enjoying it! Thanks for your support :)

5 / 5 Share

June 10, 2021

Carro has great customer service and easily fulfills order via Shopify. It was a seamless experience and I'm happy to use their leverage to increase my sales.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

So happy to hear this, I'll share this with the support team! Thanks for using Carro :).

1 / 5 Share

July 14, 2021

Absolute SCAM. Paying $250 a month even after we cancelled. Why does Shopify permit fraudulent companies like this on their platform.

Using app

About 2 months

Total reviews

13

Average rating

1.9

Developer Reply

Hey there, We attempted to downgrade you to the free subscription plan four weeks before your extended free trial came to an end, but no one from your team responded to us. In addition, we refunded you in full immediately after you were charged, and contacted you to make sure you were aware. We're sorry that your experience with Carro wasn't the best, we're always here to help improve that!

5 / 5 Share

May 8, 2021

Carro is super responsive and seems to really care about their partners and network. I am glad to finally find something that will help my Shopify store get serious partners and collaborators through this much needed app. Also, my biggest ambassador for my store (4.5 million followers on YouTube) I would have never connected with had I not used Carro!

Using app

Almost 2 years

Total reviews

5

Average rating

4.6

Developer Reply

This review makes our whole team smile from ear to ear, thank you! :)

5 / 5 Share

April 27, 2021

So far, so good with Carro! Very simple set-up and total control of how and where you show partner brands for cross-selling/up-selling. Made to 2 cross-sells in the first 24 hours of featuring one brand in our cross-sell app. This looks like a winner!

Using app

About 2 years

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for the review! We're so happy that you're generating more sales, definitely a win. :)

5 / 5 Share

April 20, 2021

My experience of on-boarding with Carro was excellent. Navigating through setting up the app on Shopify, choosing products from other retailers to feature on my website, reaching out to Influencers, and speaking with a rep on Google Meets to answer more detailed questions was seamless. Carro is professional and is setting the standard for a new way of doing business - through Collaboration.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

WOW! Thank you so much for such a great review! We're so happy you've had an amazing experience using Carro, and we can't wait to see more collaborations you form while using our platform. :)

5 / 5 Share

April 15, 2021

It's been great so far both in helping make some solid connections and beneficial exchanges with influencers And in sharing products with other stores, Yay! I recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear this! Thanks for recommending Carro! :)

4 / 5 Share

April 14, 2021

A great idea and easy to use app! We did have an issue with one order on our site not being transmitted to our partner, but we're working to get that sorted!

Store

Kizingo

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi Kinzingo, I'm really glad we were able to sort out the issue with that order and I'm looking forward to the growth of your brand in the Carro network! :)

4 / 5 Share

April 13, 2021

Good for the most part. Oftentimes, the supplier does not reply to messages, and you cannot get access to their stores as easy as I would like, but I am not sure what Carro can do to assist with this.

Using app

Almost 2 years

Total reviews

5

Average rating

4.0

Developer Reply

Hey Dèlavè Denim Co, thanks so much for taking the time to leave this review! We're working really hard on some new features that will address this issue, stay tuned! :)

5 / 5 Share

April 12, 2021

GetCarro is a great application to connect and expand your reach with like-minded e-commerce stores.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy that you're enjoying Carro and finding new partners for your store! Thank you for your kind words :)

5 / 5 Share

April 9, 2021

Great app to engage and find. An elevated view of customers' social profile. It a great social media tool as well for anyone with multiple accounts and trying to juggle multiple hats.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much. Your review means a lot to us! :)

5 / 5 Share

April 9, 2021

I used the app to help my brand become more recognized with retailers and so far it has been really good and the customer service is outstanding...TY :)

Using app

7 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We love working with Fashion Hut! You've been great, Lia.

5 / 5 Share

April 9, 2021

Carro has been a huge bonus to our business. By having the social influencer dashboard, it's saved us a ton of time combing through IG looking for users who are already connected to our brand. Now adding on the Brand Partnerships should just take it to the next level!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We're happy to help you save time and grow your brand :).

5 / 5 Share

April 22, 2021

Eli at Carro has been a great help. David is also super to work with. Each time we reach out on the chat, they respond quickly and with good guidance.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review, and so happy you're loving Carro! P.s. I'll make sure David sees this one! :)

5 / 5 Share

March 24, 2021

Very cool way to find new products as well as sell your own products across other great online stores. While still early in the process, onboarding has been relatively painless and the customer support (Thanks Eli) has been outstanding.

Store

Keyport

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for the kind words and excited to hear about your great experience thus far! We love Eli too, I'll make sure to share this with him! :)