Carro: Collaborative Commerce
Carro Cross-Store Selling | The Future of Dropshipping
Rating
4.7
feedback
182
chart
#945
All reviews
Rating Breakdown
Review RSS Feed
May 7, 2020
We've been using Carro for some time now & it has been a huge addition to our influencer marketing efforts. 100% recommend.
Thanks! We really appreciate it :)
May 7, 2020
It's good in theory, but the accounts it brought up weren't influencers and seemed scammy. I uninstalled the app since there were no accounts I could use.
Hi there! Thanks for your feedback! We’re happy to see that you are still using Carro. Since this review was written, multiple influencers with hundreds of thousands of followers have been discovered by Carro for you! You should definitely go check them out. As a reminder: Carro identifies influencers by scanning the data sources that you connect to Carro. If a celebrity, an influencer, and/or a member of the press is interacting with your brand as a customer, email subscriber, or follower, we’ll let you know. The number/quality of influencers that Carro is able to identify is dependent on the data sources that you connect. We’ve discovered 4.2 million influencers for the 16,500+ brands that use our app, and we do our best to remove any fake accounts. Unfortunately, these types of accounts can be difficult to find. I hope that you are able to get back into your dashboard, see your new influencers, and update this review! Please let me know if you have any questions (via Intercom). Thanks!
May 1, 2020
We are huge fans of Carro! We use it to manage our influencer gifting programs, and it we have it to be both easy to use on our end as well as providing a great experience on the influencer side. The team at Carro is incredibly helpful whenever we have a question or issue arise they go above and beyond to help us solve it, while constantly improving their platform. Highly recommend.
Thank you Kitsch team! We love having you be a part of the Carro Brand Network! :)
May 1, 2020
Very happy with the platform and amazing service. Carro makes it super easy to identify influencers following you and contacting them. Highly recommended.
Thank you Agaci Team! We love having you be a part of the Carro Brand Network.
May 22, 2020
Fantastic app & great support. Booking a call with David to help find more influencers for my market.
Hi there, Thank you so much for using Carro. Happy that you were able to connect with David!
April 21, 2020
Carro is literally the social influencer collaboration app I've always wanted.. Thank you Carro team for this, great work! ✌
Thank you! We appreciate all of your kind words. Welcome to the Carro brand network! :)
Feb. 26, 2020
A must have app for every store that uses influencers. Amazing features and amazing support. This one is definitely a no-brainer.
Thank you for your kind words and being part of the Carro brand network! :)
Jan. 22, 2020
Just a nice app that created us another sales channel. Easy to install,intuitive to use and if you have any questions you get A+ support by the stuff. I mean human-to-human support. I still can not believe that this app is free:) Keep up the good job Carro guys! Shout out to @David!
Thank you for your kind words and your great review! I've let David know :).
Jan. 10, 2020
This APP is very useful for my store, after using this app, my store www.niid.com have a 3x traffic and orders, the CARRO team is friendly and professional. recommend!
Thank you so much for your kind words and continued use of Carro! :)
Dec. 30, 2019
The data policy is not clear. Acquire more information from your account, and also the app causes profiles to register on your website.
Using app
About 1 month
Total reviews
1
Average rating
1.0
Hi there! Thank you so much for bringing up your concerns. I wanted to start off by noting that we recently made a big update to our privacy policy and terms of service. I invite you, and everyone reading this to explore those documents (they can be found under the “Support” section of our Shopify App Store page and in the footer of our website, GetCarro.com). If you have any questions about data privacy/security, please do not hesitate to reach out via [email protected] or to me personally, [email protected]. Secondly, I want to make it explicitly clear that Carro does not “cause profiles to register” anywhere. We do not have a feature that supports this kind of functionality. If you have any questions or need clarity on anything related to this statement, your review, or your overall experience, I’d be happy to help. We are a small, but growing team based out of California that is excited about the potential of our product, the strong (7500+) merchant-base we’ve acquired thus far, and the millions of partnerships that we’ve helped cultivate between influencers and brands. We hope that everyone reading this gets to be a part of the Carro network. Sincerely, Jason President of Carro
Oct. 18, 2019
We love the idea of Influencer Marketing, and really struggled to find good influencers until Carro. The Carro app makes it so easy to find real influencers and get you in touch with them to workout good partnership opportunities. They customer support is spot on, very helpful, and very friendly.
Thank you for taking the time to write this review. We’re so happy to help great brands like yours organically discover the best influencers for campaigns!
Oct. 3, 2019
This App it's absolutely awesome!!!!!! Everyone works with influencer marketing must have this App!!
Wow, thank you! Love to hear this encouraging feedback - we’re only going to get better from here :)
Sept. 11, 2019
Customer service is really good, and quick when they are online. The app is easy to use, love the engagement info for every influencer that follows us.
We pride ourselves on great customer support - thank you for kind words and for using Carro :)
Aug. 27, 2019
Carro helped me surface a lot of influencers who I had no idea were connected to my brand. I had a lot of questions before installing and the support was second to none (Thanks David). Looking forward to using this plugin for some upcoming campaigns.
I’ll make sure to let David know about your feedback - let us know if we can help out with any of those future campaigns :)
Aug. 24, 2019
looks amazing thank you for making such a nice app. the images are great and make it easy to understand
Thank you for the kind review and for using Carro :)
July 21, 2019
Carro gives us a really easy way to track our top influencers and see how they’ve interacted with our brand. By offering an automated way to reach out to influencers and offer them free product, making connections and expanding our reach has never been easier!
That’s awesome to hear that you’re taking advantage of some of our other features other than influencer discovery. As far as automation goes, we have a lot more in store :)
June 7, 2019
At BeeEco, we are so happy to have found Carro. It has made discovering and connecting with influencers exceptionally easy. The support from Carro has been fantastic. They are extremely approachable and we feel comfortable knowing that we have a good support team if we require it. Thanks Carro!
So happy to hear that you’re loving Carro - we pride ourselves on reliable customer support, thank you for the encouraging feedback. :)
June 6, 2019
Using Carro has been a game-changer for us at Ursa Major. Especially the product request feature. To date, we've been shipping influencers product from our office. With this feature, our warehouse will be able to take on this time-consuming (but important!) task. The team at Carro (especially Cade) is also super helpful and very fast at providing assistance.
We are PUMPED you’re using the Product Request feature, so awesome to find out that your warehouse team is saving time + headaches! More exciting stuff to come. :)
June 4, 2019
Showed me thousands of influencers that are following my social media accounts! So crazy to see. Had no idea.
I’m glad we could help AND blow your mind! :)
May 29, 2019
The app was working fine and helped you identify all the influencers interacting with your brand crossing data from Shopify, Instagram, Youtube and e-mail database. However, on May 9th they changed the code and added an extra snippet to our site that was causing slower loading + thousands of 404 errors (one per each pageview). I reached them to complain and to ask for a solution/removal of that code (because if I manually delete it the app installs it back automatically) and they told me that my best solution would be to remove Carro. So they published a buggy code (in beta testing) into my site, without letting me know in advance or asking for permission, and now they say is not possible to remove it because is a "major component" of the app. What? I used your app to discover influencers for weeks before having that "major component" buggy code installed without permission! It's not necessary and should be 100% optional to have it, since it's a feature not everybody will be using (Influencer Checkout).
UPDATE: We've released a new version of Carro that has solved this. Thanks! :) Hello! We are happy to hear that you've been enjoying our free way to discover influencers that love your brand :). We are so sorry that your experience has been impacted during the past few weeks. I would like to work with you directly to fix this issue so that our snippet does not install automatically on your store anymore, and so that you can continue to use Carro the way you want. We take reviews/feedback from our merchants very seriously, and this is our first review that is less than 5 stars. I would like to set up a time to talk with you so that we can get this issue behind us. I know that you are based in Europe (we are in California), so I am happy to come in early/stay late in our office so that we can connect directly. I will reach out via email to coordinate. Sincerely, Jason President and Creator of Carro