PF: Skip Cart/Skip To Checkout
Reduce Shopify abandoned carts: Skip Cart/Skip To Checkout
Rating
4.4
feedback
68
chart
#2,677
All reviews
Rating Breakdown
Aug. 30, 2024
Doesn't have a free plan.
Hi, Thank you for taking the time to share your feedback. We genuinely appreciate all kinds of reviews—both positive and negative—as they help us improve and better serve our customers. I’ve read your concerns and have reached out to you privately via email to clarify the features of our pricing plans. It seems there might have been some confusion regarding our Pay-as-you-go plan, which is free for the first 99 visitors each month—ideal for smaller stores just starting out. We're committed to ensuring you have the best experience with our app and would love to resolve this for you. Best regards, Shahar
June 25, 2024
Really easy to setup and works like a charm. The support is awesome. If you have any problems with the app (which is rare) then get in touch with the support team and they will fix your problem and more! Really recommend for anyone who is trying to boost their conversion rate!
March 2, 2024
Installed, but it does not work so far :( can i get some support?
Hello, Thank you for sharing your feedback regarding our Skip To Checkout app. Your insights are invaluable as we strive to enhance both our app and service. I took the time to personally test the Skip To Checkout functionality on your store, and I'm pleased to report that it seamlessly initiates the checkout process when the Add To Cart button is clicked. Occasionally, there might be a slight delay in the app's activation upon initial setup due to browser caching, but rest assured, it's designed to work smoothly thereafter. I've attempted to reach out to you via email to address any concerns you may have directly, but unfortunately haven't received a response yet. I'll be eagerly awaiting your reply to ensure your experience with our app is nothing short of exceptional. Thank you again for your feedback and for choosing our app. Best regards, Shahar UPDATE: Thanks again for taking the time to leave a review on our app, I've tried to contact you privately via email but didn't hear back.
June 15, 2023
The app works great. The developers were able to help me pretty fast with the small issues that I had!
June 7, 2023
Work as expected! Prompt responses, quick tweaks. Highly recommend the Shopify plugin developer. 5 stars!
May 21, 2023
Very Good App, i had a problem on my theme and they solve in seconds, Shafar made it ( support ), i really recommend.
May 8, 2023
Amazing app, working smoothly and helping me to skip the cart. I needed some help with the app configuration and jumped to the chat and to my surprise, someone instantly helped me and fixed the issue with my theme that was not working fine with the skip cart feature. Definitely recommend!
Feb. 15, 2023
After 5-7 days my shopping cart icon dissapeared and nobody could buy anything for 10 hours. Lost around 800€ in revenue. Thank you !
Hi there, Thank you very much for your review. Reviews such as yours help us improve the app for the sake of our merchants. One of Poof's functionalities is the "Hide Cart" - a feature that is designed to send customers directly to checkout after they add a product to the cart. That feature is also hiding the cart in order to prevent visitors from accessing it. I've noticed that you had the "Hide Cart" feature turned on - which is probably the reason why your shopping cart icon was disappeared. That feature can be controlled from the app's dashboard. I just wish you'd contacted us about your concern as we are highly available in both email and chat and we would have helped you immediately :-) I tried to reach out to you privately via email but never heard back. Thanks again and have a great rest of your day! -Shahar
Feb. 1, 2023
Shahar and Poof are incredibly supportive and attentive, I dont' think I've ever been taken care of at such length and so directly for a product that costs such a reasonable amount. The product works as advertised but Shahar helped me customize it a bit to my own store's needs. Really really impressed. 10 stars.
Jan. 12, 2023
i am trying out the app and had a small issue customizing to fit my store. i requested help from the app support. i got an immediate response from Shahar and after i provided the necessary information my problem was resolved within a matter of minutes. If only all tech support was as quick and effective! Thank you guys
Jan. 6, 2023
Super fast response times and made my life a lot easier. They helped me reduce load times and improve my customer experience They were absolutely wonderful
Nov. 6, 2022
Shahar is soo good helping me omg he helped me within 2 minutes!! Good app, helps a lot very good. Toppie
Nov. 2, 2022
This App does exactly what I need. You may have to contact support for some tweaks, but they respond quickly and get it done for you. It's not perfect for my needs but it's the best option out there currently so proceed with confidence.
Oct. 6, 2022
I needed to hide the cart icon on my blog until we had products to launch and this app allowed me to do that! Their team was also very helpful with answering questions I had.
Sept. 15, 2022
So far so good :) We just started to use it and it seems to be doing exactly what we need it to do. Plus the support we received was quick and on point. Great experience right out of the gates!
Aug. 30, 2022
I had a problem that ''the hide paypal button'' setting didn't work on my shop. I started a live chat and I my problem got fixed so fast. I have never had a company helping/ reacting to me so fast I was mindblown. I immediatly asked if I could write this review because this is the best/fastest customer service in the world. They definitely deserve a 5 Star Review.