All reviews

Rating Breakdown

  • 5
    92% (60 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2024

Really easy to setup and works like a charm. The support is awesome. If you have any problems with the app (which is rare) then get in touch with the support team and they will fix your problem and more! Really recommend for anyone who is trying to boost their conversion rate!

Using app

--

Total reviews

1

Average rating

5.0

2 / 5 Share

March 2, 2024

Installed, but it does not work so far :( can i get some support?

Store

MOJO

Using app

2 days

Total reviews

2

Average rating

3.5

Developer Reply

Hello, Thank you for sharing your feedback regarding our Skip To Checkout app. Your insights are invaluable as we strive to enhance both our app and service. I took the time to personally test the Skip To Checkout functionality on your store, and I'm pleased to report that it seamlessly initiates the checkout process when the Add To Cart button is clicked. Occasionally, there might be a slight delay in the app's activation upon initial setup due to browser caching, but rest assured, it's designed to work smoothly thereafter. I've attempted to reach out to you via email to address any concerns you may have directly, but unfortunately haven't received a response yet. I'll be eagerly awaiting your reply to ensure your experience with our app is nothing short of exceptional. Thank you again for your feedback and for choosing our app. Best regards, Shahar UPDATE: Thanks again for taking the time to leave a review on our app, I've tried to contact you privately via email but didn't hear back.

5 / 5 Share

Feb. 22, 2024

Customer support team was excellent! Highly recommend

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Great customer support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

The app works great. The developers were able to help me pretty fast with the small issues that I had!

Store

meowlye

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2023

Work as expected! Prompt responses, quick tweaks. Highly recommend the Shopify plugin developer. 5 stars!

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2023

Very Good App, i had a problem on my theme and they solve in seconds, Shafar made it ( support ), i really recommend.

Store

Basiqe

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

Amazing app, working smoothly and helping me to skip the cart. I needed some help with the app configuration and jumped to the chat and to my surprise, someone instantly helped me and fixed the issue with my theme that was not working fine with the skip cart feature. Definitely recommend!

Using app

19 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 15, 2023

After 5-7 days my shopping cart icon dissapeared and nobody could buy anything for 10 hours. Lost around 800€ in revenue. Thank you !

Using app

18 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thank you very much for your review. Reviews such as yours help us improve the app for the sake of our merchants. One of Poof's functionalities is the "Hide Cart" - a feature that is designed to send customers directly to checkout after they add a product to the cart. That feature is also hiding the cart in order to prevent visitors from accessing it. I've noticed that you had the "Hide Cart" feature turned on - which is probably the reason why your shopping cart icon was disappeared. That feature can be controlled from the app's dashboard. I just wish you'd contacted us about your concern as we are highly available in both email and chat and we would have helped you immediately :-) I tried to reach out to you privately via email but never heard back. Thanks again and have a great rest of your day! -Shahar

5 / 5 Share

Feb. 1, 2023

Shahar and Poof are incredibly supportive and attentive, I dont' think I've ever been taken care of at such length and so directly for a product that costs such a reasonable amount. The product works as advertised but Shahar helped me customize it a bit to my own store's needs. Really really impressed. 10 stars.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

i am trying out the app and had a small issue customizing to fit my store. i requested help from the app support. i got an immediate response from Shahar and after i provided the necessary information my problem was resolved within a matter of minutes. If only all tech support was as quick and effective! Thank you guys

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Super fast response times and made my life a lot easier. They helped me reduce load times and improve my customer experience They were absolutely wonderful

Store

INSIGHT

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2022

Shahar is soo good helping me omg he helped me within 2 minutes!! Good app, helps a lot very good. Toppie

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

This App does exactly what I need. You may have to contact support for some tweaks, but they respond quickly and get it done for you. It's not perfect for my needs but it's the best option out there currently so proceed with confidence.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 6, 2022

I needed to hide the cart icon on my blog until we had products to launch and this app allowed me to do that! Their team was also very helpful with answering questions I had.

Using app

13 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 15, 2022

So far so good :) We just started to use it and it seems to be doing exactly what we need it to do. Plus the support we received was quick and on point. Great experience right out of the gates!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I had a problem that ''the hide paypal button'' setting didn't work on my shop. I started a live chat and I my problem got fixed so fast. I have never had a company helping/ reacting to me so fast I was mindblown. I immediatly asked if I could write this review because this is the best/fastest customer service in the world. They definitely deserve a 5 Star Review.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

The app does what it is supposed to do. I use it to remove the PayPal express checkout. This did not work at first but customer service has helped me and fixed it for me.

Store

Lozenza

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2022

I was looking for an app to replace the "Update Cart" button on the cart page, as many of our customers were updating quantities of items in their cart and missing that button. This app refreshes the page automatically when a quantity is changed so the accurate price is displayed without that extra step for the customer. Super easy to install, customer service responded right away when something wasn't working as expected and price is very reasonable. All in all took 10 minutes and will alleviate much aggravation for our customers.

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2022

We wanted a simple way to hide the Add to Cart button and decided to try this app. We needed a couple tweaks to the functionality. Customer service was superb. They were responsive, fast, and did exactly what we needed! Thank you!!

Using app

Over 1 year

Total reviews

4

Average rating

5.0