Onspruce Cart Insights

Nov. 28, 2025

Great app that helps us follow up live baskets, organize stocks and see which products are added to basket most.

Sept. 16, 2025

Aug. 9, 2025

Lovely app. Works seamlessly!

July 31, 2025

I love this app as a pulse check to see what people are putting in their carts on any given day.

July 19, 2025

Useful and overall accurate. Occasionally misses something that Shopify picks up and vise versa.

July 9, 2025

This app is an absolute necessity in our store. Filters out bot activity and gives us a real time summary of customer cart events. For the price, it's a steal and I couldn't recommend it enough. Thank you.

March 10, 2025

We tested the app for a few days: it is visually appealing and basically shows the most important data. Unfortunately, the IP of the visitor is missing. The biggest problem however is that not all visitors are shown. The first answer from support was "bots". The second, when we asked about a regular customer who was shown by another app but not by this one, was - in simple terms - that Shopify was probably not sending all the data. So we went with the alternative app, which doesn't look as pretty, but shows more data. In the end, that's what matters.

Feb. 4, 2025

This used to be an amazing app with great insight into what people on my site were looking at in their carts. Now it seems to be hit or miss. I use this in conjunction with the shopify live view. So I can see when someone is on the site and when they are checking out. Then I will check on the OnSpruce app and it will show no one checking out...the most recent will maybe be an 30-60min ago. When I first got the app a year ago, this worked perfectly. But it just isn't consistent anymore which makes it hard to trust what I am seeing. Support basically just tells me I am wrong about it when I reported last time and I keep having this issue and they don't seem to want to work on it. Don't get me wrong...it is very important data for me when it is working. But since it isn't consistent now...it has changed from important data to just interesting data...which probably means it won't be worth it for me to give them money every month.

Dec. 28, 2024

I love being able to see which products are creating activity and where the action is coming from so I can be more targeted with my marketing initiatives.

April 13, 2024

An essential app for pre-purchase customer service, order verification, e-commerce traffic analysis, and product performance analysis.

Nov. 26, 2025

Great App. A bit expensive for what it does. A discounted annual pre-payment will be appreciated.

Feb. 2, 2023

The app has saved us many times over when a client needs assistance with their order! And when we've needed a little help, or a tweak to make it easier for us, they always come through!

Nov. 11, 2022

This app is extremely helpful and the developer was maybe the most accommodating we have had the opportunity to work with on shopify. He went above and beyond to add custom features to the app for our specific work flow. Can I give 10 stars?

Aug. 16, 2022

Useful app to have to track your popular products, decided to keep it on after our free trial ended. Had a few issues but the developer has addressed our concerns.

July 24, 2022

Great app and fantastic support. The app works as advertised. The team has helped us and promptly replied to all of our inquiries.

Dec. 1, 2020

This app is amazing!! It works so well and the daily Cart Insights email reports are extremely helpful in understanding what visitors are adding to their carts. This app is absolutely a must have for your site!

April 13, 2020

Great app. Cart Insights let me know exact which customer add which products to the cart. First thing I do in the morning is to check cart insights' email, and see how many customer create a cart and what are the products in each cart.

Jan. 15, 2020

At work finds does exactly what it says. I like that in also displays referring links. Daily emails keeps me in the loop.