Onspruce Cart Insights
Onspruce Cart Insights - app to view customer cart contents
Rating
4.1
feedback
18
chart
#893
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March 10, 2025
We tested the app for a few days: it is visually appealing and basically shows the most important data. Unfortunately, the IP of the visitor is missing. The biggest problem however is that not all visitors are shown. The first answer from support was "bots". The second, when we asked about a regular customer who was shown by another app but not by this one, was - in simple terms - that Shopify was probably not sending all the data. So we went with the alternative app, which doesn't look as pretty, but shows more data. In the end, that's what matters.
Nov. 17, 2019
This app is not working, The app randomly "adding" products to the list. A waste of time! I hope you can fix this issue soon.
Hi Loyal Build, we have been working on improving the Cart Insights app by filtering out bot activity in our reporting. What you experienced with our app was the result of various scripts or bots that are visiting your shop and quickly adding items to the shopping cart. We did notice a heavy volume of bot activity on your account today. The Cart Insights app is itself not 'adding' any products to the list -- we only display cart activity as sent to the app by Shopify webhooks that are triggered by visitors (including bots) to your shop. The app trial period is currently two weeks, so you are welcome to reinstall the app and see how it performs for the remaining 13 days of the trial period. Thank you!