All reviews

Rating Breakdown

  • 5
    97% (89 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Sept. 24, 2024

Wonderful app! Seamless, customizable, and with great service! They even helped me with a problem in my theme that had nothing to do with their app. TOP NOTCH!

Using app

--

Total reviews

12

Average rating

5.0

5 / 5 Share

July 18, 2024

The app has a great impact on customer's shopping experience! They can see their shipping costs right away without checking out, even at the product page! Less page navigation makes the customers less frustrated and this gravitates them to browse and shop more with ease, hence more sales. The customization page makes the setup really easy, no need to know html or css coding, it's all done within their page. Finally, Vlad was outstanding in addressing our additional requests and questions regarding integrations with third-party shipping apps. He found effective solutions to our problems and provided excellent customer service, maintaining clear and timely communication throughout. Extremely happy overall!

Using app

About 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for sharing your amazing review! We're very happy that the app is helping your store and your customers. We look forward to working with you in the future. Please don't hesitate to reach out!

5 / 5 Share

May 8, 2024

i contacted support and the app was not for me (for now) but got suggestions that might work for me. Thank you so much for the advice and maybe i will be able to use your app in the future....i will keep it in mind for sure!

Using app

1 minute

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for posting your review! We were very happy to assist you and please don't hesitate to reach out in the future.

5 / 5 Share

Feb. 15, 2024

I recently had the opportunity to engage with the support team for the Cart Shipping Calculator Pro app. The team was incredibly helpful and responsive, addressing my queries with precision and care.

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for sharing your review! We were happy to help and we look forward to working with you in the future.

5 / 5 Share

Feb. 7, 2024

I recently started using this app in my online store and am impressed by its impact on improving customer transparency, particularly regarding shipping costs. It’s user-friendly and was seamlessly integrated into my Shopify store. The excellent support team has been responsive and very helpful. This app is a game-changer for enhancing customer trust and simplifying the purchase process by providing clear, upfront cost details. Highly recommended for any online retailer looking to improve their customer's shopping experience.

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for sharing your amazing review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.

2 / 5 Share

Jan. 26, 2024

I have tried to contact you for support through your form and e-mail without response.

Using app

10 months

Total reviews

6

Average rating

4.3

Developer Reply

Hello and thank you for trying again. We see that you reached out on Jan 23, 11:16am, and we responded on Jan 23, 12:59pm, however it's very much possible that our email went in spam. Can you please try to email us directly at [email protected] and we'll do our best to resolve your issue.

5 / 5 Share

Jan. 16, 2024

This is an amazing, app the way the editor is built, it allows you to apply the shipping rate calculator to any cart. Even works with slide out carts and can have it inbuilt into the slide cart.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're very happy that the app is meeting your shop's needs and please don't hesitate to reach out in the future.

5 / 5 Share

Oct. 26, 2023

This app was exactly what I was looking for. Great flexibility, easy set up, minimal impact on website optimization, and most importantly, the customer service is top notch. In the world where I’ve grown accustomed to dealing with bots online they did all the troubleshooting, and figured out solutions to my problems before contacting me with a solution, in both cases within less than 24 hours.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review! It was a pleasure for us to assist you and we're happy that we were able to help find the causes of the issues. Please don't hesitate to reach out in the future.

5 / 5 Share

Oct. 6, 2023

Very good support and application

Using app

7 months

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for reviewing our app! It was a pleasure for us to assist you and we look forward to working with you in the future.

5 / 5 Share

Aug. 31, 2023

So far, so awesome! I originally reached out after seeing their app on YouTube and installing it. The install kept crashing so I left a comment on their video and they responded really fast, got access to my account and helped get the app installed. A couple of bugs needed to be worked out at first but customer service was awesome, super quick and had everything working perfectly in no time. They also responded to all my questions right away. Thank you for your help everyone at Shop Doctors, including Toby and Yavor! I now have a very cool up-front shipping rate displayed to my customers before they have to jump through hoops and submit their personal info. I expect this to increase my conversions by providing transparency and clarity that the shipping costs are reasonable.... AND, I expect more customers to consider adding more items to qualify for our free shipping as well! I didn't get paid or receive any compensation for this review.. just a great app at a great price. Hoping it will continue being this way.

Using app

21 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for posting your incredible review :) It was really a pleasure for us to assist you and we hope that our app will help drive more sales for your shop. Please don't hesitate to reach out in the future.

5 / 5 Share

Aug. 18, 2023

This app was needed to cut down on cart abandonment because customers did not want to start checkout not knowing what the shipping cost was. Thank you, Yavor for the great customer service and help with some minor hiccups with text color. Quick to respond I would recommend the Shop Doctors' apps to anyone that has need for them.

Using app

5 months

Total reviews

68

Average rating

3.9

Developer Reply

Thank you so much for your amazing review! We're very happy that the app is meeting your shop's needs and we look forward to working with you in the future.

5 / 5 Share

July 27, 2023

Seems to work fine. What I like a lot is that they have a very good support, meaning they really try to understand your issue and give you a proper feedback and they are trying to make it as easy for you as possible.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your wonderful review. It was indeed a pleasure for us to assist you and we look forward to working with you in the future.

5 / 5 Share

July 20, 2023

Super und freundlicher Support! Bei Rückfragen oder Problemen sehr schnell, hilfsbereit und kompetent!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für das Verfassen Ihrer Bewertung! Es war uns eine Freude, Ihnen zu helfen, und wir freuen uns darauf, in Zukunft mit Ihnen zusammenzuarbeiten.

5 / 5 Share

June 30, 2023

Excellent service, very fast and made all changes necessary to work with our new theme. No hesitation in recommending this app

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for posting your wonderful review! It was a pleasure for us to assist you in making the app meet your shop's needs and we look forward to working with you in the future.

5 / 5 Share

June 29, 2023

Great app. Easy to setup and excellent customer support. We have had to work with them a few times when shopify was changing the way their API worked (aka shopify broke things) and the team was always quick to respond and helped out as quickly and thoroughly as they were able.

Store

AgAg

Using app

About 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Thank you so much for posting your review, and also for your patience and understanding while we were going though Shopify's breaking changes. Please don't hesitate to reach out in the future!

5 / 5 Share

June 23, 2023

Perfect app! Works fine and it's very simple to customize. By the way, it's very neutral, so it's easy to adapt to the theme/store. I hightly recommend it! Good job guys!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your wonderful review! We're happy that you liked the app and we look forward to working with you in the future.

5 / 5 Share

June 3, 2023

Super-easy to use, with a 'click to place' interface. I assumed it wouldn't work with our custom slide cart - but it does! We were quite picky with how we wanted the app to look on our store and the app devs went out of their way to ensure we got what we were after. For future updates, would be lovely to be able to hide the 'available rates' section. Thanks team!

Using app

3 months

Total reviews

23

Average rating

3.1

Developer Reply

Thank you for posting your amazing review! It was a pleasure for us to help make the app works for your shop's specific needs and we look forward to working with you in the future.

5 / 5 Share

May 2, 2023

Very fast respond, and solved problem straight away. Thanks guys! Recommending this application everyone :)

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

5 / 5 Share

April 5, 2023

Simply amazing apps and support. Great team, attentive, REAL and friendly support. Yavor and the team are always available to provide extra help wherever needed. We are so happy to have found this team and their wonderful apps. Other app devs and Shopify need to take note here!! It's time Shopify Apps brought back genuine and understanding app developers like the team at Shop Doctors... for a better ecommerce world!

Using app

7 months

Total reviews

9

Average rating

4.0

Developer Reply

Thank you for posting your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future. Please don't hesitate to reach out.

5 / 5 Share

March 22, 2023

Perefect app! That's exact what I was searching for and it works perfectly :-) ... confirm with EU law to show delivery dates also in carts :-) .. Support is quick and managed all well

Using app

6 months

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're happy to hear that the app is working well for your shop and we're looking forward to working with you in the future.