Kaching CartDrawer Cart Upsell
Boost your AOV: slide cart, upsell cart & free shipping...
Rating
5.0
feedback
932
chart
#190
All reviews
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May 23, 2026
I have had a very positive experience with Kaching Cart so far, but I especially want to mention Ryan from the support team. He has honestly been incredibly helpful, patient, and professional throughout the whole process. I had quite a few specific questions about setting up my cart, including custom free gift logic, how the gift should appear in the cart, how the message should be displayed, and what would or would not be possible within the app. Ryan took the time to explain everything clearly and in a way that actually made sense. What I appreciated most is that he did not just give short or generic answers. He really tried to understand what I wanted to achieve and then explained the best possible workaround or setup based on the app’s current features. That makes a huge difference as a merchant, because sometimes you know what you want the customer experience to look like, but you are not sure how to technically set it up. Ryan made that much easier. Out of all the customer support experiences I have had with Kaching Cart so far, Ryan has definitely stood out as the most helpful, competent, and clear. His replies were friendly, honest, and practical, and I really felt like he was trying to help me get the best result instead of just giving a standard support response. The app itself is very useful for improving the cart experience, adding offers, gift messaging, and making the shopping journey feel more professional. But the quality of the support makes it even better. When support is this responsive and knowledgeable, it gives you much more confidence using the app in a live store. A big thank you to Ryan specifically. His help has been genuinely appreciated, and he is a great example of what good customer support should look like. Very happy with the support and with the app so far.
May 23, 2026
been using the app for a while with different brands, they are improving their app constantly and support is super fast and professional, no ai stamp messages where to find info, but help to code it fast, had a good experience with Sebastian
May 22, 2026
Very great service after I was stuck on setting up myself! shoutout to Dominykas
May 22, 2026
Supporto clienti ottimo, Ryan è stato velocissimo a rispondermi e ad aiutarmi a risolvere un problema con gli usell. Veramente veloce ed efficiente
May 21, 2026
Paul was super helpful and easy to work with. He helped me improve my cart and bundle setup so I feel more confident about getting sales, and he answered my questions in a clear and simple way. Really appreciate his support!
May 20, 2026
Leveraging his extensive experience and exceptional professional expertise, Juozas helped me swiftly resolve a number of issues facing my store—ranging from upsell configurations in the shopping cart to problems with page redirects. I am deeply grateful for his assistance.
May 20, 2026
Tomas helped me with a request, very helpful. The app itself is stable and so far I haven't had any problem with it.
May 19, 2026
Paulius, you are the goat, this men helped my a lot, i had some issues the great man Paulius fixed it for me, thanks bro
May 19, 2026
Just an AWESOME experience. Its the BEST Customer Service I have ever had in my entire life. THIS REVIEW ISNT SPONSORED OR BOUGHT. ITS JUST THE TRUTH. ESPECIALLY Lukas is a G