CK: Abandoned cart on WhatsApp
The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the effectiveness of recovering abandoned carts and the seamless WhatsApp integration. Users appreciate the automated reminders, easy setup, and centralized management of order updates and customer messages. The customer support team, especially Vinodh, is praised for being responsive, helpful, and providing exceptional assistance. The app's reporting features, customization options, and overall performance have been commended by merchants. However, there are a few reviews mentioning issues with hidden fees, slow response times, and limited functionality for CRM through mobile phones.
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Their support team is amazing and quick with resolutions.
A really useful tool for recovering abandoned carts and staying connected with customers through WhatsApp. The automated reminders are easy to set up and help bring shoppers back without requiring constant manual follow-up. I also appreciate being able to handle order updates, confirmations, and customer messages in the same place. The reporting makes it easy to see how the campaigns are performing, and the overall setup is straightforward. A great option for Shopify stores that want to improve customer engagement and recover more potentially lost sales.
Very great app with a very smart customer care. They made some customization for me, functions that were not included in the app, now working like my needs. 5 stars!
Parfait pour un e-commerce en paiement à la livraison où tout se joue sur WhatsApp. Le bouton de chat et le message pré-rempli m'aident à savoir d'où viennent mes clientes. Le support est très réactif !
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