All reviews

Rating Breakdown

  • 5
    91% (103 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (4 ratings)
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5 / 5 Share

Feb. 1, 2021

Amazing App! Amazing customer support got help all the way, I'm dumb with those apps but got everything covered

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! We're doing our best :)

2 / 5 Share

Jan. 22, 2021

I really wanted to like this app, because I have used another app from this company that works well, but this one caused my store many problems. It seemed to have conflicts with other apps in my store and also the FB messenger apps never showed up properly. I tried to get support to fix it, but there were still problems, even after they told me everything was ok. Anyway, I couldn't leave my store in a half-functioning state for much longer, so I just ended up deleting the app. Maybe I will try it again in the future when the bugs have been worked out.

Using app

3 days

Total reviews

21

Average rating

4.2

Developer Reply

Hi guys, Thank you for your honest review, Eric here, I'm the CEO here at Carti.io Any chance we could jump on a call and explain everything to you? We supported FB messenger completely until the recent update from Facebook that is blocking some of the features (you can find it at all the Facebook marketing apps out there). There is nothing we can do about it at the moment (this is not a code issue from our side). We're actively looking for a solution and in contact with Facebook to try and solve this ASAP. I apologize for your experience, It would mean the world to me if you could give my business another chance 🙏 Please get back to me and let's see how we can solve this issue with you :) Eric | Carti.io CEO

5 / 5 Share

Jan. 22, 2021

Facile à installer, Support multilangue et magnifique, Vous étes les meilleures. Bonne continuation.

Store

VIVIANO

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Merci pour votre avis 5 étoiles :) Notre équipe d'assistance est disponible 24/7😎

5 / 5 Share

Jan. 20, 2021

I am still learning how this app works, but Konstantin was very helpful! Lets see the results now...

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for 5 star review :) Our support team is available 24/7😎

5 / 5 Share

Jan. 13, 2021

The app is really easy to install. I had a technical glitch that affeted my store and customer support replied within minutes and helped me sovle the issue. I fully recommend.

Using app

About 2 years

Total reviews

21

Average rating

5.0

Developer Reply

Thank you so much for your review :) Our support team is always here to help 24/7😎

5 / 5 Share

Jan. 10, 2021

I almost never write reviews but this app really surprised me. It is great for abandoning carts. App does the job properly I had a few things I did not understand but the support team helped me in a moment and were available for any question, highly recommend for many reasons but mainly because only after there is a sale they take a percentage of money and also that after $ 100 a month. This is a must-have app for both beginners and advanced in addition it is extremely convenient to use

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 stars review🙏 Our support team is always here to help you😎

4 / 5 Share

Jan. 4, 2021

The support team is very quick in responding to questions. Their answers are very concise and helped me with the troubles I had. Overall, the app looks good and I hope it converts well. One thing I would like to have seen is the ability to customize the emails a lot more. Like adding additional products an such.

Store

FL-TAC

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 27, 2020

Clean interface and Tech Support aren't people, they are wizards. Thank you for making what could have been a painful process easy!!!

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! We're always happy to help :D

5 / 5 Share

Dec. 14, 2020

This is a little known api in the store that has great potential to make sales and recover carts. It is working very well for our store, we love it. We recommend this api 100%

Using app

3 months

Total reviews

19

Average rating

4.9

Developer Reply

Thank you for the review! We're glad it's working fine for you, we have a lot more coming!!!

5 / 5 Share

Dec. 14, 2020

Currently using this app to get back potential customers. Journey looks great so far. I totally recommend :))

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for this great review !)

5 / 5 Share

Dec. 12, 2020

WOW... So easy to set up!!!. I must say that this is the first app that is bringing customers back to purchase. Also targets browse abandonment. Highly recommended.

Using app

6 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much! We tried to make it as simple as possible to get started :)

5 / 5 Share

Dec. 9, 2020

Nice app and great customer service. I like the functionalities which is helpful in getting orders realized.

Using app

3 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for this great review !) The support team is available 24/7

5 / 5 Share

Dec. 8, 2020

Installed Carti and initially had some questions that were promptly and professionally replied to once again thanks, Konstantin. We really like the comprehensive features offered in this app and would certainly recommend it to any company that is focused in overall growth.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your review :) Our support team is always here to help 24/7

5 / 5 Share

Dec. 7, 2020

Just starting with this app but it works well and has lots of great options. Customer service is really helpful and fast too, thank you Konstantin!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

What an awesome review thank you so much!!!

5 / 5 Share

Dec. 6, 2020

Love the fast response and help from Konstantin. Let's see how it's going to springboard our abandonment recovery game.

Using app

5 months

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for your feedback 🙏Our support team is always here and ready to help 😎

5 / 5 Share

Dec. 1, 2020

The best abadoned cart app I've ever seen so far. They take good care of the customers and are very fast. Thanks Vladimir.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the reveiw! Recovering cart is our number 1 mission! :D

5 / 5 Share

Nov. 29, 2020

Excellent App, solves the problem of abandoned cars in a simple and effective way, and a good price since one pays for the money value of the recovered cars. Excelent support!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your feedback 🙏Our support team is always doing our best 😎

5 / 5 Share

Nov. 26, 2020

Love the fact I can start doing cart recovery with 3 channels in a single click! Fast customer support and great results so far.

Store

ZooSurf

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks! We're always here to help... Soon we're adding Facebook messenger recovery too :D

5 / 5 Share

Nov. 18, 2020

A crazy application ! I'm a fan of the team work, keep it up ! Crazy Crazy Crazy Crazy Crazy Crazy Crazy

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! :D

5 / 5 Share

Nov. 18, 2020

Great app for recovery if you want to save some money, and get a good customer service. defo worth a try

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! we're always here to help :D Feel free to reach out again ;)