CartWatch: Bot Detection Block
The reviews are overwhelmingly positive and consistently praise the app for stopping bot activity quickly and effectively. Merchants say it helps block fake checkouts, suppress fraudulent orders, clean up bot-created accounts, and protect tools like Klaviyo from being polluted by spam profiles. Several reviewers mention measurable improvements in deliverability, analytics quality, and overall store operations, with some describing the app as a “game changer” or saying it solved a problem Shopify’s native tools could not. Ease of setup and the “set-and-forget” nature of the app are also highlighted as major benefits. Customer support is another strong point across the reviews. Users repeatedly mention fast, responsive, helpful, and honest support, including cases where the team quickly implemented requested improvements or clearly explained what the app could and could not do. The main negative aspect is not really about the app’s quality, but about the severity of the bot problem merchants are facing and the limitations of Shopify’s native protection. A few reviews also imply that the app may not solve every attack pattern on its own, but even then the support is praised for transparency and guidance.
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i Suggest an improvment for the app and they on few hours have made it! Great support! Thanks.
My store was over run with bot check outs and my mailing list was contaminated with 40,000 bot created accounts before we realized what was happening. We installed cartwatch and the bot activity stopped. the fake shopify account are tagged and deleted automatically. I have contacted the customer service team with questions and they have been very responsive! It's a same that Shopify doesn't offer better native protection from this kind of attack. Without something protecting your cart you're a sitting duck. This is a very effective app, worth the money for sure.
I've been very satisfied with how CartWatch is working. It's been helping so much to catch all the bots and keep my Klaviyo list and abandoned cart list focused on actual customers. Best tool I've found to help with this issue.
We're so glad CartWatch is working as intended on your store and keeping your Klaviyo lists clean! Thank you for the feedback!
Excellent support, willing to help and listens to feedback. We've only been using the app for a short while but we are already seeing improvements with our bot issues.
Thank you for sharing that, we really appreciate it! We're glad we were able to provide a positive experience in helping to deal with your bot attack.
I have been fighting bots activity in my store for more than 3 months. In September, the activity increase from a few hundred a month to thousands a day. My email deliverability was ruined. I found this app through AI ChapGPT. Within hours of downloading the app, the bots were stopped and suppressed. I can't say enough on how much this company has helped my shop. I can now get back to business instead of fighting bots continually. Thanks CartWatch! Brian Gilchrest / The Shelf Shop
Thank you, Brian! We really appreciate you taking the time to share this. We’re glad we were able to get the bots under control quickly and clean up the damage they were causing to your email deliverability. Thanks for trusting CartWatch!
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