CartWatch: Bot Detection Block
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CartWatch has been an excellent addition to our shopify store. We started getting massive bot attacks last month, and Cartwatch controlled them within minutes. Highly recommend and support has been excellent and very quick Geoffrey Speiser
My small business was being bombarded by bots that were going straight to checkout. Once these bots "started checkout" (they rarely complete checkout), my Klaviyo welcome emails were being sent 30 mins later. My deliverability score went from 99.5% to 42% in 2 weeks. Once I installed this, 4024 bots were stopped in one week and only 1 bot got through. My deliverability score has rebounded a bit to 54%. Hopefully it will rebound more before BFCM. This is an excellent app to add and the customer service is very responsive. Highly recommend the $9 per month.
Thank you so much for the detailed review. We’re glad CartWatch has been able to make such a difference. Catching 4,024 Shopify bot checkouts in a single week and keeping those fake abandoned checkout profiles from triggering your Klaviyo automations is exactly what we built CartWatch for. It’s especially good to hear that your deliverability score is already starting to recover. Keeping bot activity out of Klaviyo and protecting your email deliverability is one of the biggest reasons CartWatch exists. Thank you for trusting CartWatch and for recommending us!
Drip users! Finally a straight forward solution to keeping the bot emails from clogging up your drip customer list. And Cartwatch service was responsive and super helpful. It's so refreshing to find software that does what you need it to at a reasonable subscription rate. Highly recommended!
Thank you so much for sharing that, we greatly appreciate it. We're thrilled we were able to provide a real solution to your problem!
Excellent support and genuinely honest advice We contacted CartWatch while dealing with a serious Shopify bot attack involving direct cart permalink URLs and synthetic abandoned checkouts. Although we ultimately resolved the issue using a separate firewall solution, the support from Shaya at CartWatch was excellent. They took the time to understand the exact attack pattern, clearly explained what CartWatch could and couldn’t intercept, and were completely honest about Shopify’s platform limitations rather than trying to oversell the app. They even offered to personally review the bot activity if we installed the free plan for diagnostics. We didn’t end up needing to keep the app installed, but the quality of the support absolutely deserves 5 stars. Very knowledgeable, responsive and refreshingly transparent.
Thank you for the thoughtful review and the 5 stars. We take support seriously, especially when a merchant is dealing with a live bot attack. Understanding the exact traffic pattern, explaining what’s happening clearly, and helping merchants get to the right next step is a big part of what we aim to do with CartWatch. Really glad we could help, and we appreciate you taking the time to share your experience.
Really good experience with the app, been using it for a while and I don't regret it.
Great to have an app that will give me control over where my visitors are coming from! Setup was easy and the app is easy to use.
Well done. Cleared bot emails with outstanding customer service. Quick and responsive.
The app constantly watches your cart and if a headless bot goes straight to cart it can automatically stop the bot and disable it. So the orders do not go to your order page and you do not need to void or cancel anything. It's basically set-and-forget. Let me reiterate, you don't have to worry about any negative balance on your payouts as the orders never make it beyond the cart page. It really works as intended.
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