CartWatch: Bot Detection Block
All reviews
i Suggest an improvment for the app and they on few hours have made it! Great support! Thanks.
My store was over run with bot check outs and my mailing list was contaminated with 40,000 bot created accounts before we realized what was happening. We installed cartwatch and the bot activity stopped. the fake shopify account are tagged and deleted automatically. I have contacted the customer service team with questions and they have been very responsive! It's a same that Shopify doesn't offer better native protection from this kind of attack. Without something protecting your cart you're a sitting duck. This is a very effective app, worth the money for sure.
I've been very satisfied with how CartWatch is working. It's been helping so much to catch all the bots and keep my Klaviyo list and abandoned cart list focused on actual customers. Best tool I've found to help with this issue.
We're so glad CartWatch is working as intended on your store and keeping your Klaviyo lists clean! Thank you for the feedback!
Excellent support, willing to help and listens to feedback. We've only been using the app for a short while but we are already seeing improvements with our bot issues.
Thank you for sharing that, we really appreciate it! We're glad we were able to provide a positive experience in helping to deal with your bot attack.
I have been fighting bots activity in my store for more than 3 months. In September, the activity increase from a few hundred a month to thousands a day. My email deliverability was ruined. I found this app through AI ChapGPT. Within hours of downloading the app, the bots were stopped and suppressed. I can't say enough on how much this company has helped my shop. I can now get back to business instead of fighting bots continually. Thanks CartWatch! Brian Gilchrest / The Shelf Shop
Thank you, Brian! We really appreciate you taking the time to share this. We’re glad we were able to get the bots under control quickly and clean up the damage they were causing to your email deliverability. Thanks for trusting CartWatch!
I've been looking for something like this ever since my store started to get hammered by Bots going to checkout and abandoning...thousands per day sometimes. Names would get over to Klaviyo in particular, and then my costs quadrupled for Klaviyo due to the number of active profiles. Since installing CartWatch, all of the fake names are automatically deleted from Klaviyo, and it is also squashing all fraudulent orders. Also, they proactively communicated to me when there was an issue preventing them from deleting a few dozen accounts-they told me how to delete them step by step and made it super easy. Highly recommend.
Thank you so much for the encouraging words! We’re thrilled to hear how much CartWatch has helped. This is exactly why we built it — to take the bot problem off merchants’ plates and help keep their Klaviyo data clean. We really appreciate you taking the time to share your experience and recommend CartWatch!
Cartwatch is an absolute game changer for us. We had bot activity that soared in the last month and shopify does not have a solution for this. We tried managing bot activity via shopify flows and it was hardly helping. This app saved the day with detecting and deleting bot activity so that our analytics are not continually harmed. If you are having nonstop bot activty you could solve it in minutes by downloading cartwatch.
Thank you so much for sharing that! We're so glad we were able to help!
Excellent app and does exactly what it states. Would 100% recommend to anyone experiencing bot issues.
CartWatch has been an excellent addition to our shopify store. We started getting massive bot attacks last month, and Cartwatch controlled them within minutes. Highly recommend and support has been excellent and very quick Geoffrey Speiser
Geoffrey, thank you for the review. We’re glad CartWatch was able to help get the massive bot activity on your Shopify store under control. Shopify bot attacks and bot-created abandoned checkouts can become overwhelming fast, so it’s great to hear CartWatch made an immediate difference. Thanks again for trusting CartWatch and for the recommendation!
My small business was being bombarded by bots that were going straight to checkout. Once these bots "started checkout" (they rarely complete checkout), my Klaviyo welcome emails were being sent 30 mins later. My deliverability score went from 99.5% to 42% in 2 weeks. Once I installed this, 4024 bots were stopped in one week and only 1 bot got through. My deliverability score has rebounded a bit to 54%. Hopefully it will rebound more before BFCM. This is an excellent app to add and the customer service is very responsive. Highly recommend the $9 per month.
Thank you so much for the detailed review. We’re glad CartWatch has been able to make such a difference. Catching 4,024 Shopify bot checkouts in a single week and keeping those fake abandoned checkout profiles from triggering your Klaviyo automations is exactly what we built CartWatch for. It’s especially good to hear that your deliverability score is already starting to recover. Keeping bot activity out of Klaviyo and protecting your email deliverability is one of the biggest reasons CartWatch exists. Thank you for trusting CartWatch and for recommending us!
Drip users! Finally a straight forward solution to keeping the bot emails from clogging up your drip customer list. And Cartwatch service was responsive and super helpful. It's so refreshing to find software that does what you need it to at a reasonable subscription rate. Highly recommended!
Thank you so much for sharing that, we greatly appreciate it. We're thrilled we were able to provide a real solution to your problem!
Excellent support and genuinely honest advice We contacted CartWatch while dealing with a serious Shopify bot attack involving direct cart permalink URLs and synthetic abandoned checkouts. Although we ultimately resolved the issue using a separate firewall solution, the support from Shaya at CartWatch was excellent. They took the time to understand the exact attack pattern, clearly explained what CartWatch could and couldn’t intercept, and were completely honest about Shopify’s platform limitations rather than trying to oversell the app. They even offered to personally review the bot activity if we installed the free plan for diagnostics. We didn’t end up needing to keep the app installed, but the quality of the support absolutely deserves 5 stars. Very knowledgeable, responsive and refreshingly transparent.
Thank you for the thoughtful review and the 5 stars. We take support seriously, especially when a merchant is dealing with a live bot attack. Understanding the exact traffic pattern, explaining what’s happening clearly, and helping merchants get to the right next step is a big part of what we aim to do with CartWatch. Really glad we could help, and we appreciate you taking the time to share your experience.
Really good experience with the app, been using it for a while and I don't regret it.
Great to have an app that will give me control over where my visitors are coming from! Setup was easy and the app is easy to use.
Well done. Cleared bot emails with outstanding customer service. Quick and responsive.
The app constantly watches your cart and if a headless bot goes straight to cart it can automatically stop the bot and disable it. So the orders do not go to your order page and you do not need to void or cancel anything. It's basically set-and-forget. Let me reiterate, you don't have to worry about any negative balance on your payouts as the orders never make it beyond the cart page. It really works as intended.
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