Midas Beds review for CartWatch: Bot Detection Block
Excellent support and genuinely honest advice We contacted CartWatch while dealing with a serious Shopify bot attack involving direct cart permalink URLs and synthetic abandoned checkouts. Although we ultimately resolved the issue using a separate firewall solution, the support from Shaya at CartWatch was excellent. They took the time to understand the exact attack pattern, clearly explained what CartWatch could and couldn’t intercept, and were completely honest about Shopify’s platform limitations rather than trying to oversell the app. They even offered to personally review the bot activity if we installed the free plan for diagnostics. We didn’t end up needing to keep the app installed, but the quality of the support absolutely deserves 5 stars. Very knowledgeable, responsive and refreshingly transparent.
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