Rating

5.0

feedback

15

Reviews

chart

#4,571

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    53%
  • More than a year
    0%

Reviews Summary

The Cart Whisper app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for providing valuable insights into customer shopping behavior, such as real-time cart activity and the ability for customers to submit carts for discounts on larger orders. The feature of Cart IDs is highlighted as a particularly useful tool for assisting customers during checkout and understanding why carts may be abandoned. Additionally, users appreciate the responsive and helpful customer support provided by the Cart Whisper team, who have been quick to address any setup issues and implement user suggestions for app improvements.

Highlights

Real-time cart activity and customer behavior insights
Cart IDs for assisting customers during checkout
Responsive and helpful customer support
Unique features for optimizing store performance
Value in understanding and reducing abandoned carts

Rating Breakdown

  • 5
    100% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (15)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 3, 2026

This app has been incredibly helpful for us. The real-time cart activity gives insight you just don’t get from standard Shopify analytics—you can actually see how customers shop, what they add, what they remove, and where they hesitate. That alone has changed how we think about optimizing our store. One standout feature is the ability for customers to submit their carts for discounts on larger orders. We searched everywhere and couldn’t find another Shopify app offering anything quite like this. It’s been a great tool for handling bigger, more thoughtful purchases. We did run into a couple of setup hiccups early on, but the support team was outstanding. They worked directly with us, fully synced everything, and made sure the app was working exactly as intended. Since then, it’s been rock solid. Highly recommend if you want real visibility into customer behavior and a smarter way to handle large orders.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

This app works extremely well and provides invaluable insights into customer shopping behavior. It also allows customers to submit their carts for discounts on large orders, which is a unique feature—I wasn’t able to find anything similar on Shopify. I experienced a few issues during the initial setup, but the support team fully synced my store with the app, and it now works perfectly.

Using app

6 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Cart Whisper has been really useful for us. The real-time feed shows exactly what customers are actually doing — which products they’re viewing, what they add to cart, what they remove, and where they get stuck. The live feed gives us a much clearer picture than Shopify ever did. The Cart ID feature is something we rely on every day. When a customer messages us with a question, we can open their exact cart instantly and help them finish the order. Overall, it’s simple to use and genuinely improves how we support our customers. Highly recommended

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

We absolutely love using Cart Whisper. The app itself is very intuitive and helpful for our specific industry and use case. We often times have to review customer orders prior to them being placed, and Cart Whisper makes this super easy with Cart IDs. Furthermore, the Cart Whisper team is open to suggestions and constructive feedback. We had some suggestions for them and they were able to implement both for us rather quickly! Highly recommend the app and the support they offer!

Using app

3 months

Total reviews

13

Average rating

4.4

5 / 5 Share

July 15, 2025

Cart Whisper has been a great tool for my store. Not only does it help me assist customers during checkout, but it actually helped me identify why so many carts were getting abandoned in the first place. Their team worked with me to see where shoppers were dropping off and gave me insights to fix it. Since then, I’ve seen more completed checkouts and happier customers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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