Rating

5.0

feedback

14

Reviews

chart

#5,053

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    36%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

Cart Whisper is highly praised by users for its ability to provide valuable insights into customer shopping behavior, real-time tracking of customer activity, and the unique feature of allowing customers to submit carts for discounts. Users appreciate the app's intuitive interface, Cart ID feature for easy customer assistance, and the responsive customer support team that quickly addresses any issues or suggestions. The app has helped merchants reduce cart abandonment rates, increase completed checkouts, and improve overall customer satisfaction. However, some users experienced initial setup issues that required assistance from the support team.

Highlights

Valuable insights into customer shopping behavior
Real-time tracking of customer activity
Unique feature of submitting carts for discounts
Intuitive interface and Cart ID feature for customer assistance
Responsive customer support

Rating Breakdown

  • 5
    100% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (14)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 22, 2025

This app works extremely well and provides invaluable insights into customer shopping behavior. It also allows customers to submit their carts for discounts on large orders, which is a unique feature—I wasn’t able to find anything similar on Shopify. I experienced a few issues during the initial setup, but the support team fully synced my store with the app, and it now works perfectly.

Using app

--

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Cart Whisper has been really useful for us. The real-time feed shows exactly what customers are actually doing — which products they’re viewing, what they add to cart, what they remove, and where they get stuck. The live feed gives us a much clearer picture than Shopify ever did. The Cart ID feature is something we rely on every day. When a customer messages us with a question, we can open their exact cart instantly and help them finish the order. Overall, it’s simple to use and genuinely improves how we support our customers. Highly recommended

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

We absolutely love using Cart Whisper. The app itself is very intuitive and helpful for our specific industry and use case. We often times have to review customer orders prior to them being placed, and Cart Whisper makes this super easy with Cart IDs. Furthermore, the Cart Whisper team is open to suggestions and constructive feedback. We had some suggestions for them and they were able to implement both for us rather quickly! Highly recommend the app and the support they offer!

Using app

3 months

Total reviews

13

Average rating

4.4

5 / 5 Share

July 15, 2025

Cart Whisper has been a great tool for my store. Not only does it help me assist customers during checkout, but it actually helped me identify why so many carts were getting abandoned in the first place. Their team worked with me to see where shoppers were dropping off and gave me insights to fix it. Since then, I’ve seen more completed checkouts and happier customers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2025

Great app and great customer service. Thank You

Using app

2 months

Total reviews

9

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more