Rating

5.0

feedback

13

Reviews

chart

#5,675

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    31%
  • Less than a year
    62%
  • More than a year
    0%

Reviews Summary

Cart Whisper is highly praised by ecommerce merchants for its real-time feed feature that provides detailed information about customer activity, including products viewed, items added to cart, and abandoned carts. The Cart ID feature is particularly useful for assisting customers during checkout and improving the overall customer support experience. Users appreciate the app's intuitive design, the ability to monitor and track carts in real time, and the added functionality like live activity feed and exit popups with unique Cart IDs. The customer service provided by the Cart Whisper team is exceptional, with quick responses, implementation of user suggestions, and prompt resolution of any issues or bugs.

Highlights

Real-time feed with detailed customer activity information
Cart ID feature for assisting customers during checkout
Intuitive design and user-friendly interface
Exceptional customer service and quick responses
Added functionality like live activity feed and unique Cart IDs in exit popups

Rating Breakdown

  • 5
    100% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2025

Cart Whisper has been really useful for us. The real-time feed shows exactly what customers are actually doing — which products they’re viewing, what they add to cart, what they remove, and where they get stuck. The live feed gives us a much clearer picture than Shopify ever did. The Cart ID feature is something we rely on every day. When a customer messages us with a question, we can open their exact cart instantly and help them finish the order. Overall, it’s simple to use and genuinely improves how we support our customers. Highly recommended

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

We absolutely love using Cart Whisper. The app itself is very intuitive and helpful for our specific industry and use case. We often times have to review customer orders prior to them being placed, and Cart Whisper makes this super easy with Cart IDs. Furthermore, the Cart Whisper team is open to suggestions and constructive feedback. We had some suggestions for them and they were able to implement both for us rather quickly! Highly recommend the app and the support they offer!

Using app

3 months

Total reviews

13

Average rating

4.4

5 / 5 Share

July 15, 2025

Cart Whisper has been a great tool for my store. Not only does it help me assist customers during checkout, but it actually helped me identify why so many carts were getting abandoned in the first place. Their team worked with me to see where shoppers were dropping off and gave me insights to fix it. Since then, I’ve seen more completed checkouts and happier customers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2025

Great app and great customer service. Thank You

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 1, 2025

I would certainly recommend cart whisper app. It has increased our sales opportunity incredibly allowing our customers reach out to us prior to placing a order. It allows our team monitor any potential sales and follow up if required. Highly Recommend and the customer support team is brilliant.

Using app

12 months

Total reviews

1

Average rating

5.0

All reviews

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