Rating

5.0

feedback

10

Reviews

chart

#11,034

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    40%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

The Cart Whisper app has received overwhelmingly positive reviews from ecommerce merchants. Users appreciate the app's ability to increase sales opportunities by allowing customers to reach out before placing an order. The feature that enables monitoring potential sales and following up when necessary has been highlighted as a valuable tool. Customers also praise the detailed information provided about customer activity and cart tracking, as well as the live activity feed that enhances the customer experience. The customer support team is highly praised for being responsive, helpful, and open to implementing user suggestions.

Highlights

Increased sales opportunities and customer engagement
Detailed customer activity tracking and cart monitoring
Live activity feed for enhanced customer experience
Responsive and helpful customer support
Implementation of user suggestions

Rating Breakdown

  • 5
    100% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 1, 2025

I would certainly recommend cart whisper app. It has increased our sales opportunity incredibly allowing our customers reach out to us prior to placing a order. It allows our team monitor any potential sales and follow up if required. Highly Recommend and the customer support team is brilliant.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

VERY DETAILED INFORMATION ABOUT CUSTOMERS LIVE ACTIVITY AND CART ID/INFORMATION. GREAT CART TRACKING AS WELL. CUSTOMER SERVICE IS GREAT

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

We have been looking for an app with this function for a long time. We finally found one, which gives us something that should be standard in all Shopify stores. They have done a great job with the app's design and functions, and I highly recommend this for anyone looking to capitalize on abandoned carts and cart IDs for customer service and quotes.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Great product, allows us to see carts in real time and make draft orders to help customers make the right purchases. They just added live activity feed to allow you to really home in on the customer experience. We are a very niche custom product, so we provide real expertise to music artists. Having the ability for them to ask questions from the cart is a real nice touch, allows us to make sure the customer has everything they need to get the best experience. Customer support has been great, have quickly added several functionality requests for us. Highly Recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

We love the live carts option for actively tracking customer carts. It helps us understand customer behavior. also, the widget with the form on the cart page widget helps our customers with questions, while they are about to complete the orders, and helps us complete these orders.

Using app

10 months

Total reviews

1

Average rating

5.0

All reviews

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