Rating

5.0

feedback

11

Reviews

chart

#11,839

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    36%
  • Less than a year
    55%
  • More than a year
    0%

Reviews Summary

The Cart Whisper app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users appreciate the app's ability to increase sales opportunities by allowing customers to reach out before placing an order, monitor potential sales, and follow up when necessary. The live activity tracking feature, detailed customer information, and cart tracking functionality are highlighted as major strengths of the app. Additionally, users praise the customer service provided by the Cart Whisper team, noting their responsiveness, willingness to implement user suggestions, and overall excellence in support. The app is particularly valued for its ability to track customer behavior, provide real-time insights into carts, and enhance the customer experience through features like live carts and unique Cart IDs.

Highlights

Positive customer feedback and recommendations
Live activity tracking and cart monitoring
Excellent customer service and support
Enhanced customer experience through unique features like live carts and Cart IDs
Increased sales opportunities and customer engagement

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 27, 2025

Great app and great customer service. Thank You

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

April 1, 2025

I would certainly recommend cart whisper app. It has increased our sales opportunity incredibly allowing our customers reach out to us prior to placing a order. It allows our team monitor any potential sales and follow up if required. Highly Recommend and the customer support team is brilliant.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

VERY DETAILED INFORMATION ABOUT CUSTOMERS LIVE ACTIVITY AND CART ID/INFORMATION. GREAT CART TRACKING AS WELL. CUSTOMER SERVICE IS GREAT

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

We have been looking for an app with this function for a long time. We finally found one, which gives us something that should be standard in all Shopify stores. They have done a great job with the app's design and functions, and I highly recommend this for anyone looking to capitalize on abandoned carts and cart IDs for customer service and quotes.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Great product, allows us to see carts in real time and make draft orders to help customers make the right purchases. They just added live activity feed to allow you to really home in on the customer experience. We are a very niche custom product, so we provide real expertise to music artists. Having the ability for them to ask questions from the cart is a real nice touch, allows us to make sure the customer has everything they need to get the best experience. Customer support has been great, have quickly added several functionality requests for us. Highly Recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

All reviews

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