Rating

5.0

feedback

9

Reviews

chart

#9,090

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    78%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its functionality and design. Customers appreciate the ability to track carts in real-time, make draft orders, and utilize features like live activity feeds and cart widgets. The app has been instrumental in improving customer experience, providing valuable insights into customer behavior, and enhancing customer service. Users also highlight the excellent customer support, with the team being responsive, helpful, and open to implementing user suggestions.

Highlights

Positive feedback on functionality and design
Real-time cart tracking and draft orders
Enhanced customer experience and insights
Excellent customer support and responsiveness
Implementation of user suggestions

Rating Breakdown

  • 5
    100% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 26, 2024

VERY DETAILED INFORMATION ABOUT CUSTOMERS LIVE ACTIVITY AND CART ID/INFORMATION. GREAT CART TRACKING AS WELL. CUSTOMER SERVICE IS GREAT

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

We have been looking for an app with this function for a long time. We finally found one, which gives us something that should be standard in all Shopify stores. They have done a great job with the app's design and functions, and I highly recommend this for anyone looking to capitalize on abandoned carts and cart IDs for customer service and quotes.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Great product, allows us to see carts in real time and make draft orders to help customers make the right purchases. They just added live activity feed to allow you to really home in on the customer experience. We are a very niche custom product, so we provide real expertise to music artists. Having the ability for them to ask questions from the cart is a real nice touch, allows us to make sure the customer has everything they need to get the best experience. Customer support has been great, have quickly added several functionality requests for us. Highly Recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2024

We love the live carts option for actively tracking customer carts. It helps us understand customer behavior. also, the widget with the form on the cart page widget helps our customers with questions, while they are about to complete the orders, and helps us complete these orders.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Abraham and team have been extremely helpful in answering all my questions. They even implemented one of my suggestions into their core app!

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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