Rating
4.5
Feedback
18
Reviews
Chart
#5,254
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Cart Whisper app are quite mixed, with some users experiencing issues such as fake bot traffic and poor support, leading to a negative rating. However, the majority of reviews are highly positive, praising the app for its insightful cart analytics, real-time feed of customer activity, and unique features like allowing customers to submit carts for discounts on large orders. Users also appreciate the app's ability to track customer behavior, provide Cart IDs for easy assistance, and improve overall customer support. The customer service is highlighted as exceptional, with quick responses and willingness to implement user suggestions, making it a valuable tool for online stores.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 39%
Less than a year 56%
More than a year 0%
All reviews
1 / 5 Share
April 24, 2026

So right after I installed this app, my website was flooded with fake bot traffic from around the world (not the US where I'm based). Said I used up 500 carts within only a day or two and I had to upgrade my plan. Also only shows 53 carts in my dashboard... Obviously they rig this to charge users more, which is terrible. My normal user amount would be maybe a quarter of the traffic I got after installing this app. Yet NO actual sales...? Hmmm sounds like fake visitors to inflate their numbers. And the funniest part is after they cut me off on the plan, my website traffic mysteriously dropped back down to almost nothing.

Store Using app Total reviews Average rating
Salt Fly Pro 10 2.9
1 / 5 Share
April 23, 2026

worst app and support i ever use

Store Using app Total reviews Average rating
Dynamic Jewelove 4 months 3 2.3
5 / 5 Share
March 31, 2026

Cart Whisper is very useful, intuitive and well designed. The cart analytics are insightful and the widget has a few possible applications. For an online store like us it is a perfect simple tool to see how our customers are filling carts and provide instant help with cart issues. We can now offer discounts based on volume or location instantly which is a great engagement tool for our business. Support is excellent.

Store Using app Total reviews Average rating
Hopewell Cabinets 2 months 4 5.0
5 / 5 Share
Feb. 3, 2026

This app has been incredibly helpful for us. The real-time cart activity gives insight you just don’t get from standard Shopify analytics—you can actually see how customers shop, what they add, what they remove, and where they hesitate. That alone has changed how we think about optimizing our store. One standout feature is the ability for customers to submit their carts for discounts on larger orders. We searched everywhere and couldn’t find another Shopify app offering anything quite like this. It’s been a great tool for handling bigger, more thoughtful purchases. We did run into a couple of setup hiccups early on, but the support team was outstanding. They worked directly with us, fully synced everything, and made sure the app was working exactly as intended. Since then, it’s been rock solid. Highly recommend if you want real visibility into customer behavior and a smarter way to handle large orders.

Store Using app Total reviews Average rating
LTW Supply 6 days 7 5.0
5 / 5 Share
Dec. 22, 2025

This app works extremely well and provides invaluable insights into customer shopping behavior. It also allows customers to submit their carts for discounts on large orders, which is a unique feature—I wasn’t able to find anything similar on Shopify. I experienced a few issues during the initial setup, but the support team fully synced my store with the app, and it now works perfectly.

Store Using app Total reviews Average rating
RES LLC Store 6 days 10 5.0

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