Rating

4.5

feedback

18

Reviews

chart

#6,029

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    39%
  • Less than a year
    56%
  • More than a year
    0%

Reviews Summary

Cart Whisper is highly praised by users for its real-time cart activity insights, ability to offer discounts based on volume or location, and unique feature of allowing customers to submit carts for discounts on large orders. Users appreciate the app's simplicity, intuitive design, and the support team's responsiveness in addressing any setup issues. The Cart ID feature is highlighted as a valuable tool for assisting customers during checkout and improving customer support. Some users also mention the app's impact on reducing abandoned carts and increasing completed checkouts. Overall, Cart Whisper is recommended for its detailed customer activity tracking and excellent customer service.

Highlights

Real-time cart activity insights and customer behavior tracking
Discounts based on volume or location
Cart ID feature for assisting customers during checkout
Simplicity and intuitive design
Excellent customer service and support

Rating Breakdown

  • 5
    89% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (2 ratings)

Reviews with Text

  • 100% (18)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 24, 2026

So right after I installed this app, my website was flooded with fake bot traffic from around the world (not the US where I'm based). Said I used up 500 carts within only a day or two and I had to upgrade my plan. Also only shows 53 carts in my dashboard... Obviously they rig this to charge users more, which is terrible. My normal user amount would be maybe a quarter of the traffic I got after installing this app. Yet NO actual sales...? Hmmm sounds like fake visitors to inflate their numbers. And the funniest part is after they cut me off on the plan, my website traffic mysteriously dropped back down to almost nothing.

Using app

--

Total reviews

10

Average rating

2.9

1 / 5 Share

April 23, 2026

worst app and support i ever use

Using app

4 months

Total reviews

2

Average rating

1.0

5 / 5 Share

March 31, 2026

Cart Whisper is very useful, intuitive and well designed. The cart analytics are insightful and the widget has a few possible applications. For an online store like us it is a perfect simple tool to see how our customers are filling carts and provide instant help with cart issues. We can now offer discounts based on volume or location instantly which is a great engagement tool for our business. Support is excellent.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

This app has been incredibly helpful for us. The real-time cart activity gives insight you just don’t get from standard Shopify analytics—you can actually see how customers shop, what they add, what they remove, and where they hesitate. That alone has changed how we think about optimizing our store. One standout feature is the ability for customers to submit their carts for discounts on larger orders. We searched everywhere and couldn’t find another Shopify app offering anything quite like this. It’s been a great tool for handling bigger, more thoughtful purchases. We did run into a couple of setup hiccups early on, but the support team was outstanding. They worked directly with us, fully synced everything, and made sure the app was working exactly as intended. Since then, it’s been rock solid. Highly recommend if you want real visibility into customer behavior and a smarter way to handle large orders.

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

This app works extremely well and provides invaluable insights into customer shopping behavior. It also allows customers to submit their carts for discounts on large orders, which is a unique feature—I wasn’t able to find anything similar on Shopify. I experienced a few issues during the initial setup, but the support team fully synced my store with the app, and it now works perfectly.

Using app

6 days

Total reviews

10

Average rating

5.0

All reviews

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