All reviews

Rating Breakdown

  • 5
    94% (176 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 78% (142)
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1 / 5 Share

Feb. 20, 2026

No customer service. Support chat responds once a day with extremely slow response times. The support team does not understand the technical dynamics of their own app. I made an appointment for a call, but NO ONE showed up for the appointment. The app may be good, but this is a real waste of time. I will update my review if they change the way they support merchants. Regards

Store

Tivinum

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 15, 2026

I was excited to try the app, so spoke to the founder, Sam. Told me his installer Ateeb would meet me to set it up properly. We scheduled. He didn't assist the meeting. Apologized. I scheduled again. They ditched me again. Just a waste of time.

Using app

3 months

Total reviews

4

Average rating

3.8