Rating

5.0

feedback

856

Reviews

chart

#423

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    32%
  • Less than a month
    26%
  • Less than a year
    25%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the quick response times, clear guidance, and efficient problem-solving skills of the support team members like Gaurav, Pankaj, and Keerthana. The app was commended for its ease of use, especially in setting up features like Partial COD payments and improving the overall customer experience. Users also appreciated the app's ability to reduce fake COD orders and enhance order confirmation processes. Overall, the app was described as a must-have for online sellers, particularly those using Cash on Delivery services.

Highlights

Excellent customer support and quick response times
Ease of use and setup for features like Partial COD payments
Reduction of fake COD orders and improved order confirmation processes
App praised as a must-have for online sellers using Cash on Delivery services

Rating Breakdown

  • 5
    99% (844 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 79% (672)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2026

Pankaj was sharp, very prompt with responses, cleared the issue so quick

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

awesome integration experience and support team

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

April 11, 2026

Very supportive team

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2026

keerthana was the best support executive i have ever communicated regardless of any brand , she instantly conncected on a meet call and helped us setup .

Using app

About 1 hour

Total reviews

4

Average rating

3.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more