ethnasia review for Releasit COD Fee & Partial Pay

I recently had a very disappointing support interaction with Dzenan from Releasit. I reached out for help after upgrading to the new Shopify thank you page and updating Shopify notification template. I’m on the Enterprise plan, so I expected a more thorough service and at least a full check of the installation, but I kept getting partial answers and was told to “check with Shopify” for the rest. Even after asking twice to confirm that the setup was correct, the request was never properly addressed. The whole experience felt rushed, incomplete, and far below the level of support I would expect from a premium plan. If you’re looking for attentive, clear, and complete help, my experience suggests you may not get it here.