Mochilo.co review for Releasit Cash On Delivery

Sept. 18, 2022

When we first started offering COD to our customers, we weren't too thrilled to be paying higher shipping rates (shipping companies here charge more for COD) just because customers were too afraid to pay for their orders up front. And, unfortunately, Shopify's limitations don't allow us to charge more or less depending on the payment method a customer uses. But not capitalizing on the added value that COD brings to customers was a BIG mistake. This app, which is easy to set up and functions perfectly by the way, has allowed us to charge our customers a little more in exchange for the security that COD offers. We originally intended to use the app as a deterrent. We assumed customers would prefer to save money by paying ahead of time once they saw the COD fee. But we were wrong! We discovered that many customers will gladly pay a little extra knowing that their money is safe and that they'll be paying for their order only after they have it in their hands. COD has now become OUR preferred payment method as well because the fee that this app has allowed us to add has lowered our transaction costs. In other words, it now costs us more if a customer decides to pay by credit card (or any other payment method) instead of COD. It is a clear win/win for the seller and the buyer. This app is essential if you're offering COD to your customers.