CedCommerce TikTok Shop
Award-Winning TikTok App – List Fast, Sync Smart, Fulfill Easy
Rating
4.8
feedback
230
chart
#2,143
All reviews
Jan. 23, 2026
CED COMMERCE doesn't care about its customers! We pay an exorbitant amount just for VAT, and as soon as a major problem arises, nobody helps us—it's unacceptable! I hope to receive some kind of compensation and assistance soon so I can receive my orders without any problems. Then lie and say the problem is because of Shopify when it's a problem on your end...
April 1, 2026
Do not pay for the yearly subscription. This app has caused me countless headaches. SKU's will auto sync even when I manually disconnect them and literally change the SKU. So when I'm running a preorder on Shopify, the items will randomly show as in stock on TikTok. This causes me to have to cancel orders, or dispatch them late. Both HUGE issues when it comes to TikTok Shop's strict SLA. Also the syncing will just be delayed randomly, showing sold out items as still in stock on TikTok Shop. Support will just disappear on you, and continuously push you to pay for the yearly subscription. They created a group chat to help me, and once I changed my review to a positive one, they just completely disappeared. I don't recommend this app.
Oct. 8, 2025
Support is lacking... Been days since we installed to have a solution. I have contact suppor tmany times and nothing changes, they dont take seriously the support at all. i wa sunable to have all my product online on tiktok. each time they tell me i should of done this and that... always customer fault it seems. I delete it.. they wont see me again
May 2, 2025
Rarely works and never syncs properly. Feel like im always waiting on Customer Service. Expensive for what you get. If your trying to sync over products "quick" to link to video or a live just know its not "quick" at all.
Sept. 5, 2024
Useless. Only sends information from tiktok to shopify not the other way around. So the data is always wrong!
June 27, 2024
HUNDREDS of orders did not get marked as fulfilled creating a mess for our company. Reached out to customer service and they kept saying "It's been resolved" when in fact nothing had been resolved and orders are still open. Unprofessional and strange customer service at best. AVOID at all costs. Two months later they are STILL trying to charge me, insisting that they connect with me over the phone, even though I've said I want to cancel multiple times, I've cancelled online and removed the app. Seems this company wants to STEAL your money.
We’re truly sorry to hear about your experience and completely understand your frustration — this isn’t the experience we aim to deliver. Our team has made multiple attempts to connect with you to better understand and resolve the issue. If you could kindly reply to the last email we sent, we’d be more than happy to sort this out for you immediately. We want to assure you that unauthorized billing is never our intention, and any confusion around charges will be investigated and resolved promptly. Your trust matters to us, and we’d appreciate the opportunity to make this right.