Jeans4you.shop review for Channable: Product Data Feeds
Aug. 12, 2021
One of the worst customer support I have ever experienced. I asked them more than 10 questions about integrations, only 2 replies I have got back. Their articles and courses don't cover all the situations. So if you will have questions or problems with this app don't expect to get help from them.
Hello Jeans4you.shop, Channable is sorry to hear this is the experience you have had and will try to address the issues here. It is true that you sent many emails asking about basic set-up questions that some users face. We responded to your multiple requests in a few compiled emails providing answers and links to all questions asked. Second, we are sorry to hear that our help center, blogs, emails, learning hub, and support team were not up to your expectations. We see that your account is now up and running, but if you have any further questions please feel free to reach out or use any of our support materials provided and we will respond as quickly as possible. Kind regards, The Channable team.
