ZenXstore review for Channable: Product Data Feeds
March 23, 2022
"Just be careful you will be blocked for no reason if they are frustrated and you will loose all your work and effort without any reason." Do not even try to use this one! You are not going to be helped at all! I tried to get help for months! They gave another excuse for not helping me everytime. I was really lost after paying for moths even the supervisor instead of helping us, he blocked our account! You will be just blocked and all your work will be gone! Better to choose and use other feed management tools! One of the guy's called me without telling me (because he could not tell the reason why) he will block our account. There is not any policy that give them the rights to block our account because of frustrations! We spent hours or work and all RUINED!
We're very sorry to hear you've had such an experience with us. It's a shame that despite all the effort that was placed from both parties, you still felt frustrated with our customer service. We have provided all the support that was needed for you to get started with our self-service tool and we did not receive replies to our e-mails where we asked if we could be of any further help. Recently you started using our tool again and you were personally disrespectful towards our employees. Since we do not tolerate this kind of behaviour, we decided to inform you that your account would be blocked. After a call where you yourself agreed that this was unacceptable and you admitted that this blocking was understandable, it is surprising to read such a review. Regards, Channable Team
