Octopus Denmark review for Channable

Everything in channable is just so complicated and the help functions are at no help at all. The "bot" seems to misunderstand most issues, there are no live chat function, some help links does not work etc. etc. Channable leaves their customers alone with question mark after questionmark. When sending a mail to ask for more help, I got these messages quoted directly from the mail then send me: “we would not fix things for you” and “we expect customers to do the solutions themselves”. Note that you really need to be an IT expert to work with channable. What a disaster. Octopus Denmark