ChatWILL:AI Chatbot &Live Chat for Shopify

ChatWILL:AI Chatbot &Live Chat

Livechat by AI chat bot & inbox chat & FAQs...

Rating

4.7

feedback

44

Reviews

chart

#803

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    59%
  • Less than a day
    25%
  • Less than a month
    14%
  • Less than a year
    2%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, ease of use, and helpful customer service. Many users appreciate the app's functionality and the support provided by the team. Some reviewers specifically mention the app's AI features and look forward to future updates. However, there are a few users who have mentioned minor issues like the need for more features or improvements in certain areas. Overall, the app seems to be highly recommended by users for its user-friendly interface and responsive support team.

Highlights

Positive feedback on simplicity and ease of use
Positive comments on customer service and support
Excitement for future AI functionality
Minor issues mentioned by some users
High recommendation from users

Rating Breakdown

  • 5
    82% (36 ratings)
  • 4
    11% (5 ratings)
  • 3
    5% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 66% (29)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

so far so good, I like it much better than all the others I've tried. They are very quick to respond to any help you need, and chat was very easy to setup.

Using app

6 days

Total reviews

28

Average rating

4.2

Developer Reply

Thank you so much for your kind words! 😊 We’re really glad to hear that you’re enjoying the app and finding it easier to use compared to others you’ve tried. It’s also great to know that our support team has been helpful and responsive—that’s something we truly strive for. If there’s anything more we can do to improve your experience or any features you’d love to see, feel free to let us know anytime. We’re always here to help! 🚀 Best Regards, Kim|ChatWill AI Support Team

5 / 5 Share

March 20, 2026

It's a great app. I recommend it to everyone. It's one of the best. You can also add it to your phone and notifications come instantly. The support team was very helpful.

Using app

34 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

March 18, 2026

Using app

11 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Emma ChatWill Customer Support Team of CWILL

1 / 5 Share

March 18, 2026

Das ist lediglich eine 1:1 Kopie der Shopify Inbox App unter eigenem Namen

Using app

7 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen – wir wissen Ihre Ehrlichkeit sehr zu schätzen. Wir verstehen Ihre Bedenken und möchten klarstellen, dass unsere App zwar einige Ähnlichkeiten mit anderen Tools aufweisen mag, jedoch eigenständig entwickelt wurde und über eigene Funktionen, Erweiterungen sowie fortlaufende Verbesserungen verfügt, die speziell auf die Bedürfnisse unserer Nutzer zugeschnitten sind. Unser Ziel ist es, durch einzigartige Funktionen, Leistungsoptimierungen und einen reaktionsschnellen Kundensupport kontinuierlich einen Mehrwert zu schaffen. Feedback wie das Ihre ist uns wichtig, da es uns hilft, unsere Entwicklungsprioritäten festzulegen und das Gesamterlebnis zu verbessern. Falls Sie dazu bereit sind, würden wir gerne mehr darüber erfahren, was Sie erwartet haben oder welche konkreten Funktionen Ihrer Meinung nach verbessert werden könnten. Ihre Erkenntnisse wären für unser Team unglaublich hilfreich. Nochmals vielen Dank für Ihr Feedback, und wir hoffen, Ihnen in Zukunft ein besseres Erlebnis bieten zu können. Mit freundlichen Grüßen, Kim | Chatwill AI Support Team von CWILL

5 / 5 Share

March 5, 2026

I am really impressed with ChatWILL:AI. They position you to fully control both the look, and ongoing communication of the chat feature. I am able to bring very specific answers to our customers, and provide both policy, and product answers instantly. Likewise, I can add our own Q&A's to help customers.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We’re really happy to hear that everything has been going well for you so far. If you ever need any assistance or have suggestions on how we can make your experience even better, we’re always here to help. Thanks again for your support! 😊 Best Regards, Sophie|ChatWILL AI Support Team

All reviews

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