CWILL:AI Chatbot &Live Chat for Shopify

CWILL:AI Chatbot &Live Chat

AI chat bot & live chat with helpdesk inbox and...
Developer
channelwill
Rating
4.7
Feedback
81
Reviews
Chart
#1,408
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with most users giving it a 5-star rating. Customers praise the excellent customer service, quick and efficient support, user-friendly interface, and ease of use. Many users appreciate the instant engagement with consumers and the helpful AI assistant feature. The app is also commended for being free and offering a wide range of functions. However, there are a few negative reviews mentioning issues with notifications, delays in responses, and similarities to another app.

Time spent using app
How long merchants keep the app installed.
Less than an hour 49%
Less than a day 28%
Less than a month 19%
Less than a year 1%
More than a year 0%
All reviews
5 / 5 Share
July 26, 2026

Store Using app Total reviews Average rating
5 / 5 Share
July 22, 2026

Store Using app Total reviews Average rating
Angelica Jewellers 2 days 3 4.7
Developer Reply

🌟 Thank you so much for your wonderful 5-star rating! 💛 Your support truly means a lot to us, and we're so grateful you took the time to rate your experience. Your kindness motivates our team to keep delivering our very best. Thank you for choosing us! 😊✨ Cherry ChatWILL Customer Support Team of CWILL

4 / 5 Share
July 16, 2026

Store Using app Total reviews Average rating
NetCore Supply 1 day 2 4.0
Developer Reply

Hi there, Good day! This is Kim from the ChatWill AI Support Team of CWILL. 🌹 Thank you for taking the time to leave us a 4-star review! We truly appreciate your support and are glad to hear that you've had a positive experience with our app. We noticed that you rated us 4 stars, and we'd love to learn more about how we can make your experience even better. If there was anything that didn't quite meet your expectations or if you have any suggestions for improvements, we'd greatly appreciate hearing your thoughts. Your feedback helps us continue improving the app and delivering the best possible experience for all of our users. If you're willing to share more details, simply reply to this email. Our team carefully reviews every piece of feedback and uses it to guide future updates and enhancements. Thank you again for your support and for being part of our community. We look forward to hearing from you! ❤️

5 / 5 Share
July 9, 2026

Store Using app Total reviews Average rating
We Make the Shirt About 21 hours 1 5.0
Developer Reply

Thank you for your 5-star review. 🌟 We're grateful to have you with us. Your support motivates us to keep improving and delivering the best experience possible. Cherry ChatWILL Customer Support Team of CWILL

5 / 5 Share
July 9, 2026

Store Using app Total reviews Average rating
Freshokit India Pvt. Ltd 19 minutes 2 5.0
Developer Reply

Thank you so much for your 5-star rating! ⭐ We're thrilled that you're enjoying the app. Your support means a lot to us, and we'll keep working hard to make your experience even better. Cherry ChatWILL Customer Support Team of CWILL

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