CWILL:AI Chatbot &Live Chat for Shopify

CWILL:AI Chatbot &Live Chat

AI chat bot & live chat with helpdesk inbox and...
Developer
CWILL
Rating
4.8
Feedback
103
Reviews
Chart
#1,533
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the user-friendly interface, quick and helpful customer support, easy installation process, and the effectiveness of the chatbot feature. Many users have highlighted the app's ability to improve customer service, save time, and enhance engagement with consumers. The support team is praised for being fast, efficient, and patient, providing immediate assistance when needed. However, there are a few reviews mentioning concerns about delayed notifications on mobile devices, the need for AI functionality improvements, and similarities to other existing apps.

Time spent using app
How long merchants keep the app installed.
Less than an hour 46%
Less than a day 30%
Less than a month 20%
Less than a year 2%
More than a year 0%
All reviews
5 / 5 Share
Sept. 19, 2026

Store Using app Total reviews Average rating
Smart LED cycling gear 2 months 2 5.0
Developer Reply

Thank you so much for your 5-star rating! ⭐ We truly appreciate your support and are happy to have you with us. We’ll keep working hard to provide the best experience! Cherry CWILL AI Chat Customer Support Team

4 / 5 Share
Sept. 5, 2026

Store Using app Total reviews Average rating
JatinFlex About 1 hour 1 4.0
Developer Reply

Hello there, 👋 My name is Emma from CWILL AI Chat Support Team. Thank you so much for taking the time to leave us your review of the app. We would like to take the opportunity to address any possible issues you may have experienced in using our platform. I noticed you have not contacted our support team for any app-related concerns. Kindly, please share with us your experience in using the app or if you need any form of support in any of the functions and features of CWILL AI Chat. We are happy to address any problem you may have gone through in using the platform. Your feedback will guide us in working in any potentials of the app that may need improvement or development. Feel free to send us a message anytime or reply to this conversation thread. We are always available to provide support. 🥰 Thank you again!

5 / 5 Share
Aug. 31, 2026

nice job

Store Using app Total reviews Average rating
www.Shopthatapp.ca About 20 hours 6 5.0
Developer Reply

Thank you so much for the 5-star rating and your kind words! ⭐️ We’re delighted to hear that you’re enjoying our app. Your feedback motivates us to keep improving and delivering an even better experience. 💙 Cherry CWILL AI Chat Customer Support Team

5 / 5 Share
Aug. 24, 2026

The best app on Shopify. Very user-friendly. Thank you!

Store Using app Total reviews Average rating
TE&A Treasures 30 minutes 6 4.3
Developer Reply

Thank you so much for the amazing 5-star review! ⭐️ We’re thrilled to hear that you find our app user-friendly and that it’s helping make your Shopify store experience better. Your support means a lot to our team! 💙 Cherry CWILL AI Chat Customer Support Team

5 / 5 Share
Aug. 23, 2026

It's a nice chatbot for my store

Store Using app Total reviews Average rating
Our store 14 minutes 1 5.0
Developer Reply

Thank you so much for your 5-star review! ⭐️ We’re delighted to hear that you find our chatbot helpful for your store. Your support means a lot to us, and we’ll keep working to make customer support even easier. 🚀 Cherry CWILL AI Chat Customer Support Team

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