ChatWILL:AI Chatbot &Live Chat for Shopify

ChatWILL:AI Chatbot &Live Chat

Livechat by AI chat bot & inbox chat & FAQs...

Rating

4.7

feedback

52

Reviews

chart

#561

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    48%
  • Less than a day
    29%
  • Less than a month
    15%
  • Less than a year
    2%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the interactive and friendly support team, particularly mentioning helpful individuals like Nona and Sophie. The AI feature of the app is highlighted as a key benefit, allowing for quick responses to customers and easy setup. Users appreciate the speed and efficiency of the customer service, as well as the simplicity and effectiveness of the app in saving time and providing instant assistance. However, there are a few mentions of features that users hope to see in the future, such as AI functionality and the ability to edit greeting messages. Overall, the app is highly recommended for its user-friendly interface, helpful support team, and efficient communication tools.

Highlights

Positive customer service experience and interactive support team
Efficient AI feature for quick responses
User-friendly interface and easy setup
Desire for future improvements like AI functionality and message editing

Rating Breakdown

  • 5
    83% (43 ratings)
  • 4
    10% (5 ratings)
  • 3
    4% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 67% (34)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 3, 2026

Amazing app!

Store

LolyPet

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

May 3, 2026

Very good app

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

April 25, 2026

First of all the App Support Team is very Interactive and Friendly, Specially Nona she had Resolved the Issue of Branding under a minute... Simple and minimal Inbox widget for Premium brands, and last the best feature i like is AI Assistant so Users do not waits for 8-9 hours for our Reply

Using app

About 16 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

April 18, 2026

Fantastic experience with Sophie. Quick and efficient, thank you

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

April 14, 2026

At the moment we rate 5 stars, let's see in the future how it will go. Sophie, help us instantly. We confidently rate this five stars. We look forward to seeing how it performs in the future. Sophie provides us with immediate assistance.

Store

Klosmo

Using app

12 minutes

Total reviews

12

Average rating

4.2

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support Team of CWILL

All reviews

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