ChatWILL:AI Chatbot &Live Chat for Shopify

ChatWILL:AI Chatbot &Live Chat

Livechat by AI chat bot & inbox chat & FAQs...

Rating

4.7

feedback

48

Reviews

chart

#589

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    52%
  • Less than a day
    27%
  • Less than a month
    17%
  • Less than a year
    2%
  • More than a year
    0%

Reviews Summary

The reviews for the ChatWILL:AI app are overwhelmingly positive, with users praising its ease of use, helpful customer service, and customization options. Many users appreciate the quick responses from the support team and the ability to set up the chat feature easily. The app is described as a helpful tool for new businesses and is recommended for its functionality and user-friendly interface. However, there are a few users who mentioned concerns about the app being a copy of another Shopify app and some suggestions for improvements like editing the greeting message.

Highlights

Ease of use and user-friendly interface
Helpful customer service
Customization options
Concerns about originality
Suggestions for improvements

Rating Breakdown

  • 5
    81% (39 ratings)
  • 4
    12% (6 ratings)
  • 3
    4% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 62% (30)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2026

At the moment we rate 5 stars, let's see in the future how it will go. Sophie, help us instantly. We confidently rate this five stars. We look forward to seeing how it performs in the future. Sophie provides us with immediate assistance.

Store

Klosmo

Using app

--

Total reviews

12

Average rating

4.2

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support Team of CWILL

4 / 5 Share

April 13, 2026

Very helpful saves time

Using app

About 14 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hello there, 👋 My name is Emma from ChatWill AI Customer Support Team of CWILL. Thank you very much for taking the time to share your feedback by leaving us a review. We would like to take the opportunity to address any possible issues or concerns you may have with ChatWill AI. Our goal is to continuously add value through unique features, performance optimizations, and responsive customer support. Feedback like yours is important to us because it helps us set our development priorities and improve the overall experience. If you’re willing, we’d love to learn more about what you expected or which specific features you think could be improved. Your insights would be incredibly helpful to our team. Thank you again for your feedback, and we hope to provide you with a better experience in the future.

5 / 5 Share

April 12, 2026

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sending us 5-stars🌟 We are really happy to see that that you like the app. If you ever need any assistance or have suggestions, please feel free to reachout to us. We are always available to provide help. Thanks again for your support! 😊 Emma ChatWill AI Customer Support Team of CWILL

5 / 5 Share

April 9, 2026

Using app

12 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sending us 5-stars🌟 We are really happy to see that that you like the app. If you ever need any assistance or have suggestions, please feel free to reachout to us. We are always available to provide help. Thank you again for the support! 😊 Emma ChatWill AI Customer Support Team of CWILL

5 / 5 Share

April 2, 2026

This App first of all i like the AI feature, its smooth and easy to set up. i recommend business owners to use this App it solves alot of issues, Answers everyone in seconds, it displays products on your to your customers. the customer service is fast and nice (thanks Emma)

Using app

About 9 hours

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you’re enjoying the AI feature and found the setup smooth and easy. It’s great to know the app is helping your business respond smoothly to customers and showcase products effectively—that’s exactly what we aim for! Your kind words about our support team mean a lot as well. We’ll be sure to pass your thanks along to Emma—she’ll be delighted to hear it! 💙 If there’s ever anything more we can do to support you, feel free to reach out anytime. Thanks again for your recommendation! 🚀 Best Regards, Kim|ChatWill AI Support Team

All reviews

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