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Reviews Summary
Merchants have mixed feelings about the Chargeback Resolver app. Some users express frustration with the app's handling of chargeback disputes, leading to negative outcomes such as removal from Shop Pay. On the other hand, positive reviews highlight the seamless operation of the app in the background, the helpful Shipstation integration, and the effectiveness of the Trouble Tracker team in managing chargebacks and fraudulent transactions. Overall, the app seems to have a significant impact on chargeback resolution and operational efficiency for ecommerce businesses.
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