Chargeblast: Block Chargebacks
The reviews are overwhelmingly positive about the app’s core value: many merchants say it helps reduce chargebacks, improves dispute handling, and provides useful alerts and integrations. A major strength repeatedly mentioned is the quality of customer support—reviewers praise the team for being fast, responsive, patient, and thorough, often naming specific staff members who helped with setup and troubleshooting. Users also like the straightforward interface, quick onboarding, competitive pricing, and features such as alert matching, automation, and visibility into disputes. The negative reviews focus on reliability and support failures. Some merchants report login problems, delayed or incomplete setup, missing alerts, and chargebacks still coming through despite using the app. A few reviews accuse the company of poor communication, slow responses, billing issues, and difficulty canceling or getting help when something goes wrong. Overall, the sentiment is strongly favorable, but the main concerns are around inconsistent setup execution, trust, and whether the service always works as promised.
Great coverage, team is very responsive and the founder is very down to Earth and involved with each merchant.
Eureka helped me very quickly. Keep it up! Thanks!
BS app. Doesn't even let you log in.
Hi Earthly Denim, sorry you ran into a technical issue. We've flagged this internally and would like to investigate further. Please contact us at [email protected] with your account details and we'll prioritize getting this sorted.
I’ve had the pleasure of being assisted by Lorence from Chargeblast on multiple occasions, and every experience has been excellent. He is always incredibly fast, helpful, and thorough in his explanations. What really stands out is how he takes the time to provide screenshots and visual examples, making even complex topics easy to understand. His communication is always clear, simple, and effective. Lorence is truly an outstanding professional, and I genuinely appreciate the quality of support he consistently delivers. He is definitely a great asset to the Chargeblast team!
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