Chargeblast: Block Chargebacks
The reviews for this Shopify App are quite mixed. On the positive side, many users praise the app for its excellent customer service, quick setup assistance, and effectiveness in reducing chargebacks. Customers appreciate the responsiveness of the support team, with specific mentions of helpful individuals like Zander, Eureka, Mark, Danica, and others. Users also highlight the app's ability to save them from chargebacks and its seamless integration with Shopify. Additionally, the app is commended for its user-friendly interface and automation features that simplify the chargeback resolution process. On the negative side, some users express frustration with the app's customer service, citing issues such as delayed setup, lack of clarity in instructions, and ongoing chargebacks despite using the app. There are complaints about the app not providing alerts for chargebacks, leading to financial losses and dissatisfaction. Some users recommend exploring alternative apps with better customer support and more comprehensive features.
Review RSS feed
Amazing experience with Chargeblast. The team is super responsive experienced and helpful. Worked with many chargeback mitigation softwares and chargeblast has by far been the best in every meaningful way. Highly recommend every type of business works with them, they catch everything.
Great app. Look no further. Don't overlook because of the review count of this app. I've tried the popular alerts apps and this one is the best. UI isn't as pretty as other apps but this is by far the best app to achieve the goal you wanted.
I love the customer support skills of Russen, she's a good and patient support that will really guide you and be with you until your problem is solve.
We’ve had a good experience with Chargeblast so far. Setup was fairly straightforward, and it’s been helpful in giving us more visibility into chargebacks and prevention efforts. The team has also been responsive whenever we had questions. Still evaluating long-term impact, but overall it has been a useful addition to our workflow.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.