Chargeblast: Block Chargebacks
The reviews for the Chargeblast Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team members such as Franz, Shermaine, Jean, Russen, Danica, and many others. Customers appreciate the quick response times, clear guidance, and professionalism exhibited by the support team. The app is commended for its ease of use, quick setup process, and effectiveness in handling chargebacks and disputes. Users highlight the seamless integration with Shopify, the clean user interface, and the valuable insights it provides into chargeback prevention efforts. However, there is one negative review that criticizes the app for not stopping chargebacks effectively, slow setup process, and lack of clear instructions, leading to revenue loss and disputes. The user expressed frustration with the app's functionality and customer service.
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Top tier support team alongside the already exceptional service, Eureka is absolutely amazing every time we reach out.
Shermaine was awesome. Super fast at my request and took care of what I needed! Thank you!
Thanks for giving us the chance to work through this with you, FLOWPOUCH. Glad our team was able to help — don't hesitate to reach out if anything else comes up.
Excellent support! Franz was very professional, patient, and answered all of my questions clearly. He helped me set up Chargeblast correctly and guided me through every step. Thank you for the great support!
Very easy quick respnding and helpful. They help me with anyhting i need with in minutes and if.i haev an issue its resolved withen a couple of hours! Love the rates thay gave me and how their system works!!
Thanks for giving us the chance to work through this with you, Melo. Glad our team was able to help — don't hesitate to reach out if anything else comes up.
Setup in <1 week, already handled x3 alerts, and Jean was super helpful in getting my descriptors optimized for max coverage. Also super clean and nice user interface. So glad I found this service and highly recommend it to merchants focused on LTV/subscriptions.
Good to hear the alert handling has been working well for you, Manolytes. That's exactly what we built it for.
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