Chargeblast: Block Chargebacks for Shopify

Chargeblast: Block Chargebacks

Prevent & Fight Chargebacks Automatically
Developer
Chargeblast
Rating
4.6
Feedback
54
Reviews
Chart
#2,917
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive about the app’s core value: many merchants say it helps reduce chargebacks, improves dispute handling, and provides useful alerts and integrations. A major strength repeatedly mentioned is the quality of customer support—reviewers praise the team for being fast, responsive, patient, and thorough, often naming specific staff members who helped with setup and troubleshooting. Users also like the straightforward interface, quick onboarding, competitive pricing, and features such as alert matching, automation, and visibility into disputes. The negative reviews focus on reliability and support failures. Some merchants report login problems, delayed or incomplete setup, missing alerts, and chargebacks still coming through despite using the app. A few reviews accuse the company of poor communication, slow responses, billing issues, and difficulty canceling or getting help when something goes wrong. Overall, the sentiment is strongly favorable, but the main concerns are around inconsistent setup execution, trust, and whether the service always works as promised.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 9%
Less than a month 26%
Less than a year 61%
More than a year 4%
All reviews
5 / 5 Share
Nov. 7, 2026

Great coverage, team is very responsive and the founder is very down to Earth and involved with each merchant.

Store Using app Total reviews Average rating
EverWell 9 months 4 5.0
5 / 5 Share
Oct. 31, 2026

Eureka helped me very quickly. Keep it up! Thanks!

Store Using app Total reviews Average rating
Sorevian - Israel 7 months 1 5.0
1 / 5 Share
Oct. 25, 2026

BS app. Doesn't even let you log in.

Store Using app Total reviews Average rating
Earthly Derm 4 months 4 4.0
Developer Reply

Hi Earthly Denim, sorry you ran into a technical issue. We've flagged this internally and would like to investigate further. Please contact us at [email protected] with your account details and we'll prioritize getting this sorted.

5 / 5 Share
Oct. 15, 2026

Franz is great!

Store Using app Total reviews Average rating
Autumn & Ash About 1 month 2 5.0
5 / 5 Share
Oct. 10, 2026

I’ve had the pleasure of being assisted by Lorence from Chargeblast on multiple occasions, and every experience has been excellent. He is always incredibly fast, helpful, and thorough in his explanations. What really stands out is how he takes the time to provide screenshots and visual examples, making even complex topics easy to understand. His communication is always clear, simple, and effective. Lorence is truly an outstanding professional, and I genuinely appreciate the quality of support he consistently delivers. He is definitely a great asset to the Chargeblast team!

Store Using app Total reviews Average rating
CalmWave 30 days 1 5.0

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