Chargeblast: Block Chargebacks
All reviews
Amazing experience with Chargeblast. The team is super responsive experienced and helpful. Worked with many chargeback mitigation softwares and chargeblast has by far been the best in every meaningful way. Highly recommend every type of business works with them, they catch everything.
Great app. Look no further. Don't overlook because of the review count of this app. I've tried the popular alerts apps and this one is the best. UI isn't as pretty as other apps but this is by far the best app to achieve the goal you wanted.
I love the customer support skills of Russen, she's a good and patient support that will really guide you and be with you until your problem is solve.
We’ve had a good experience with Chargeblast so far. Setup was fairly straightforward, and it’s been helpful in giving us more visibility into chargebacks and prevention efforts. The team has also been responsive whenever we had questions. Still evaluating long-term impact, but overall it has been a useful addition to our workflow.
Quick customer service and helped exactly with what I was looking for under 5 minutes
What a HORRIBLE app! This app does NOT stop chargebacks and the customer service is absolutely terrible. The chargeback setup takes months to finally get setup and even then you realize they only gave you setup for ONE card type. For example you need a different setup for visa, MC, discover, amex etc. You have to beg them for help and they are not clear on instructions. Setting this up is not easy so if you are a beginner to this type of app, find another app with better customer service. I installed this app and have been trying to get help to set this up for 2 months now....safe to say i now have 2 disputes and a 30% revenue reserve thanks to their lack of a functioning app and customer service. BEWARE
Zander helped me set up CDRN in less than 5 minutes! Super helpful customer service.
Love this app - they able to save a lot of chargebacks
Thank you for always supporting me Eureka
The customer service is very great, Mark explained everything very patiently. This app is a game-changer for your store if you are struggling with chargebacks
Just finished onboarding. I needed some extra help and chatted with Danica. She was amazing! Incredibly thorough and she got me all squared away.
Excellent experience with Chargeblast so far. The onboarding was smooth, support was very fast, and Russen was extremely helpful throughout the entire setup process. She answered all my questions clearly and made everything easy to understand. The app gives great visibility into disputes and chargeback handling, and the integration with Shopify has been seamless. Highly recommend for any ecommerce brand looking to better manage chargebacks and disputes.
Danica is always so helpful! If I could give 10 stars, I definitely would.
Spoke to Qi over on X, and he set me up with his lovely staff, Noura and Sheen., had a call with Noura, who was amazing and gave me good rates for the alerts. The service itself is very good, and the alerts catchment rate is far better than the previous provider i was with. Highly rated!
Amazing software and team. They have lowered by chargeback rate and also have one of the best customer support teams. Highly recommend!
Super quick support on slack, if you have any questions they help straight away. Alerts until now work well. It is cheaper per alert and no ongoing subscribtion compared to other option we looked into it and it has a lot of useful integrations.
Janry from Chargeblast has done an amazing job helping me every step of the way. He explained everything clearly, made the integration process easy to understand, and was extremely helpful with all the connections and setup. His support has been professional, responsive, and reliable throughout the entire process. I really appreciate how patient and knowledgeable he has been. Highly recommend working with Janry!
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