Chargeblast: Block Chargebacks
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We love using Chargeblast for chargeback alerts! Great customer service, amazing prices.
Stay away from this app. Horrible support. Nobody got back to me at all via email. Needed to connect one of my new payment processors and they completely go MIA mid transition. Terrible. Use chargeflow. AVOID this app.
We're sorry to hear about your experience, but we’d like to provide some context for others reading this review. According to our records, you indicated your intention to dispute Chargeblast within minutes of installing the app - before any integration or support request could be properly addressed. Furthermore, we’ve identified significant inconsistencies associated with your account that raise concerns about legitimacy. These include the use of a disconnected contact number, an address linked to an unrelated restaurant in Florida, and the loss of access to Shopify Payments - issues typically associated with policy violations or fraudulent activity. We also noticed that you've posted nearly identical reviews on other chargeback apps, each promoting a single competitor. This pattern raises questions about the authenticity and intent of your feedback. While we always welcome constructive criticism, we remain committed to protecting the integrity of our platform and the merchants who use it in good faith.
We had been looking for a good tool like Chargeblast for a long time. They promised to bring our chargeback rate close to zero, and they delivered. What they do better than any other platform I've used: a) keep it simple - they alert us of chargebacks and make it easy to resolve them b) match the alerts to transactions in Shopify, with a list of potential matches if there's not a perfect match. this was a HUGE pain for the team when we were going direct with Verifi and Ethoca c) automate refunds and/or subscription cancellations (based on our own rules/criteria) Their team is super responsive, and for the most part the tool just runs in the background and we don't have to think about it - which is the goal. Glad we found them, and highly recommend to any business with significant chargeback volume.
I've tried multiple apps to protect me from chargebacks but this is by far the best one. The team is responsive and very helpful, and the app is super easy to use. Definitely a top app.
This app saved my business from chargebacks. They completely prevented all my chargebacks and had amazing customer service. The platform is also super easy to use. I definitely recomend.
Chargeblast has worked great for us! We're very impressed by the modern system and performance quality. It's kept our dispute to 0 for almost a year now and our processing has improved dramatically because of this
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