Rating
5.0
feedback
5
chart
#5,048
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
40%
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Less than a year
40%
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More than a year
0%
Reviews Summary
Charlie is highly praised by users for its efficiency in managing order routing between warehouses and stores, streamlining omnichannel fulfillment, and providing flexibility in routing orders. Users appreciate the straightforward setup process, reliable background operation, and responsive customer support. The app has been instrumental in handling complex checkout customization requests on tight deadlines, offering custom UI extensions, dynamic routing rules, and consent flows tailored to specific needs. Additionally, Charlie's speed and reliability have enabled users to implement new order routing strategies quickly, even during peak periods like BFCM.
Highlights
All reviews
March 31, 2026
Charlie is by far the easiest OMS we’ve worked with for Shopify. Setup takes minutes, and you can start routing orders across warehouses and stores right away based on complex rules. It’s also extremely reliable. Runs quietly in the background, no crashes, no maintenance needed. It helped us roll out ship-from-store while keeping full control on volumes and operations. Highly recommend for any brand managing multiple locations or looking to improve omnichannel fulfillment.
March 6, 2026
Charlie has been a great solution for managing our order routing between warehouse and stores. The setup was straightforward and the app works reliably in the background. It helped us streamline our omnichannel fulfillment and gives us much more flexibility in how we route orders. The team is also very responsive and helpful when needed.
Feb. 27, 2026
We came to Charlie with a highly complex checkout customization request on an extremely tight deadline driven by regulatory requirements. Rocco and Youness understood our technical needs immediately and came back with a proposal that covered things we genuinely thought weren't possible. Custom checkout UI extensions, dynamic routing rules, and a consent flow built from scratch for our use case. The responsiveness and execution speed were outstanding. From first contact to a production-ready build took roughly 10 days, for a custom checkout extension on a Shopify Plus store processing significant volume. That's far beyond what we could have achieved in-house. If you have a complex shipping or order routing challenge, Charlie is the real deal.
Feb. 17, 2026
The best app for routing management, takes 5 minutes to install, no complicated feature you just create rules and that’s it, no crash or support needed, I highly recommend it !
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