Chatbase
AI chatbot for 24/7 support and personalized engagement
Rating
4.8
feedback
15
chart
#1,939
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
27%
-
Less than a month
27%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
Chatbase is highly praised for its AI chatbot features that improve customer engagement and support experience on Shopify stores. Users appreciate the smooth setup process, natural responses, and the efficiency of automating customer conversations. The app is commended for its order tracking, product search, instant support, and personalized recommendations. However, there are some concerns about the need for better training and onboarding assistance, as well as the lack of demo or live support options. Overall, Chatbase is recommended for businesses looking to enhance customer interactions and streamline support.
Highlights
Review RSS Feed
All reviews
May 26, 2026
Great chatbot with helpful features like order tracking and product recommendations. Smooth and easy experience.
May 26, 2026
Very useful app for Shopify stores. Easy to set up and helps customers with product search and instant support.
May 20, 2026
Absolutely love using it. The chatbot setup was quick, the responses are smart and natural, and it has significantly improved customer engagement on our store. Highly recommended for any business looking to automate support
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more