Chatbase for Shopify

Chatbase

AI agent for support and sales
Developer
Chatbase.co Inc.
View on App Store
Chatbase
Rating
4.8
Feedback
31
Reviews
Chart
#1,898
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Chatbase Shopify App are overwhelmingly positive, with users praising its AI features, clean interface, quick setup process, and the improvement it brings to customer support and engagement. Many users highlight the accuracy and speed of the AI chatbot in providing responses, the ease of customization, and the overall positive impact on their store's customer experience. Additionally, the AI-powered product recommendations are commended for being relevant and enhancing the shopping experience. However, there is one negative review mentioning the need for more assistance with training and onboarding, as well as the lack of demo or support options compared to other apps like Tidio.

Time spent using app
How long merchants keep the app installed.
Less than an hour 29%
Less than a day 35%
Less than a month 39%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
July 29, 2026

Very helpful app. The AI feature is accurate and impressive. Clean interface and quick setup. Highly recommended.

Store Using app Total reviews Average rating
Ubari.pk 4 days 3 5.0
5 / 5 Share
July 25, 2026

Great AI chatbot, easy to set up and works perfectly.

Store Using app Total reviews Average rating
Cohesion 2 minutes 2 5.0
5 / 5 Share
July 25, 2026

Very useful app with accurate AI responses and clean interface

Store Using app Total reviews Average rating
HomeStop 1 minute 4 5.0
5 / 5 Share
July 25, 2026

The AI chatbot provides fast, accurate responses and has greatly improved our customer support. Highly recommended!

Store Using app Total reviews Average rating
Hi Buy Sell About 14 hours 3 5.0
5 / 5 Share
July 22, 2026

This chatbot has made order tracking incredibly convenient for both our team and our customers. Visitors can instantly check the status of their orders without needing to contact support, which has reduced repetitive inquiries and saved us a lot of time. The feature works smoothly, improves the overall customer experience, and makes support much more efficient. Definitely a worthwhile addition to any Shopify store. Highly recommended!

Store Using app Total reviews Average rating
Pretty Glitterfic 14 days 5 5.0

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