Chatbase for Shopify

Chatbase

AI chatbot for 24/7 support and personalized engagement
Developer
ChatBase
View on App Store
Chatbase
Rating
4.9
Feedback
22
Reviews
Chart
#2,205
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Chatbase is highly praised for its AI chatbot features that improve customer engagement and support experience on Shopify stores. Users appreciate the smooth setup process, natural responses, and the efficiency of automating customer conversations. The app is commended for its order tracking, product search, instant support, and personalized recommendations. However, there are some concerns about the need for better training and onboarding assistance, as well as the lack of demo or live support options. Overall, Chatbase is recommended for businesses looking to enhance customer interactions and streamline support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 23%
Less than a day 27%
Less than a month 41%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
June 18, 2026

Excellent app! Very easy to set up and the AI responses are fast, accurate, and helpful. It has improved my customer support and saved me a lot of time. Highly recommended!

Store Using app Total reviews Average rating
Mahir Sourcing 7 5.0
5 / 5 Share
June 15, 2026

Chatbase is an excellent AI chatbot app for Shopify. Setup was quick, the interface is easy to use, and it helps answer customer questions instantly. It's a great way to improve customer support and engagement. Highly recommended!

Store Using app Total reviews Average rating
fatimahussain.pk About 1 hour 6 5.0
5 / 5 Share
June 14, 2026

Chatbase has been a fantastic addition to my Shopify store. The setup process was simple, and within minutes the chatbot was helping customers with their questions. The AI responses are accurate, fast, and professional, which has improved the overall shopping experience for my customers. It has also reduced my support workload significantly. Great app and definitely worth trying.

Store Using app Total reviews Average rating
GUGII GLOW 11 days 7 4.9
5 / 5 Share
June 14, 2026

Excellent app! Quick setup and very helpful AI responses. Makes customer support much easier.

Store Using app Total reviews Average rating
WOOD ROVA 12 days 2 5.0
5 / 5 Share
June 11, 2026

Great experience with Chatbase. The setup process is simple and the AI performs very well. It helps automate customer interactions efficiently and saves a lot of time

Store Using app Total reviews Average rating
NEXORA MART About 12 hours 2 5.0

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