Chatbase for Shopify

Chatbase

AI agent for support and sales
Developer
Chatbase.co Inc.
View on App Store
Chatbase
Rating
4.8
Feedback
36
Reviews
Chart
#1,937
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Chatbase is highly praised for its powerful AI chatbot that provides quick and helpful responses to customers, improving the overall shopping experience and customer engagement. Users appreciate the easy setup process, accurate AI responses, and the efficiency in handling inquiries, order tracking, and product searches. The app has significantly reduced support workload, saved time, and increased conversions for Shopify stores. However, there was one negative review mentioning the need for more assistance in training and onboarding, as well as the lack of demo or support options compared to other alternatives like Tidio.

Time spent using app
How long merchants keep the app installed.
Less than an hour 31%
Less than a day 28%
Less than a month 39%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
Sept. 28, 2026

It handles most of our daily customer chats effortlessly on WhatsApp and the site. We’ve noticed a real jump in our conversions since installing it, especially with the quick product search. Love it!

Store Using app Total reviews Average rating
Zoya Dot 43 minutes 1 5.0
5 / 5 Share
Sept. 28, 2026

Honestly, this app has made a noticeable difference for us. It seamlessly handles a huge chunk of our daily customer inquiries on WhatsApp and live chat, and we've actually seen a solid boost in our conversion rate since setting it up. The AI gets our product details right, and the photo search feature is a huge plus for shoppers. Love it!

Store Using app Total reviews Average rating
Top Lucks 1 day 2 5.0
5 / 5 Share
Sept. 25, 2026

Chatbase is a useful AI chatbot solution that makes it easy to provide automated and helpful responses to customers. The setup is straightforward, and the chatbot can improve customer support by answering questions quickly and efficiently. Overall, it is a practical tool for businesses looking to enhance their website support experience.

Store Using app Total reviews Average rating
Centelleo About 4 hours 4 5.0
5 / 5 Share
Sept. 21, 2026

Chatbase is a powerful AI chatbot that provides quick and helpful answers to customers. It makes product searches easier and improves the overall shopping experience. The setup is simple, and the chatbot works smoothly with our store.

Store Using app Total reviews Average rating
Esra's 1 day 4 5.0
5 / 5 Share
Sept. 15, 2026

Chatbase is a powerful AI chatbot solution that makes it easy to provide fast and helpful customer support. The setup is straightforward, and the chatbot responds naturally to customer questions. A great choice for businesses looking to improve customer engagement and automate support.

Store Using app Total reviews Average rating
rangreeza.store 3 minutes 5 5.0

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