Chatbase
AI chatbot for 24/7 support and personalized engagement
Rating
5.0
feedback
3
chart
#2,407
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
33%
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Less than a day
33%
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Less than a month
33%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for Chatbase are overwhelmingly positive, with users praising its ability to handle common customer inquiries efficiently and effectively. Users appreciate that Chatbase saves them time by providing instant answers to frequently asked questions, such as order status, return policies, and product information. Additionally, the app's feature of suggesting sizing advice and matching pieces based on the store catalog has been particularly helpful for fashion retailers. Users also highlight the quick and easy setup process, with some mentioning that it only took around 30 minutes to get everything up and running. Overall, Chatbase has been described as a time-saving solution that enhances customer support and boosts business productivity.
Highlights
Review RSS Feed
All reviews
April 10, 2026
My partner complained we were answering the same questions over and over like typical where's my order, what's your return policy, do you ship to australia, etc. installed chatbase and it just handles all of that now?? Customers get answers instantly and we barely need to check our support email now. Freed up so much time for us to actually work on the business. Setup took like 30 min tops
April 7, 2026
We sell fashion pieces on shopify and were getting SO many dms and emails asking about sizing and "what goes with this" esp at night when our team is offline (most of our customers are in a different timezone). Chatbase handles all of that for us now. gives sizing advice and even suggests matching pieces and adds to cart. Setup was super easy too just connected our store catalog and it trained on that. Wish we found this earlier!
April 6, 2026
this is actually crazy, i found it on youtube, worked literally instantly for my store. I like the fact i can upload past docs and resource guides. Happy to beta test or trial anything you guys need chatbase!
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