Chatbase for Shopify

Chatbase

AI chatbot for 24/7 support and personalized engagement
Developer
ChatBase
View on App Store
Chatbase
Rating
4.7
Feedback
19
Reviews
Chart
#2,228
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Chatbase is highly praised by Shopify merchants for its AI chatbot functionality, ease of setup, and accurate responses. Users appreciate the fast and reliable customer support it provides, improving customer engagement and reducing support workload. The app offers multilingual support, personalized recommendations, and seamless integration with Shopify, enhancing the overall shopping experience. Positive themes include quick setup, accurate AI responses, improved customer experience, and time-saving benefits. However, one user mentioned the need for more training and onboarding assistance, as well as limited support options compared to other alternatives like Tidio.

Time spent using app
How long merchants keep the app installed.
Less than an hour 21%
Less than a day 26%
Less than a month 53%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
July 29, 2026

Very helpful app. The AI feature is accurate and impressive. Clean interface and quick setup. Highly recommended.

Store Using app Total reviews Average rating
Ubari.pk 4 days 2 5.0
5 / 5 Share
July 25, 2026

Great AI chatbot, easy to set up and works perfectly.

Store Using app Total reviews Average rating
Cohesion 2 minutes 1 5.0
5 / 5 Share
July 25, 2026

Very useful app with accurate AI responses and clean interface

Store Using app Total reviews Average rating
HomeStop 1 minute 1 5.0
5 / 5 Share
July 25, 2026

Simple, fast, and reliable. A great addition to our store.

Store Using app Total reviews Average rating
Trend Nests About 20 hours 1 5.0
5 / 5 Share
July 25, 2026

The AI chatbot provides fast, accurate responses and has greatly improved our customer support. Highly recommended!

Store Using app Total reviews Average rating
Hi Buy Sell About 14 hours 2 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.