Chatbase for Shopify

Chatbase

AI agent for support and sales
Developer
Chatbase.co Inc.
View on App Store
Chatbase
Rating
4.9
Feedback
39
Reviews
Chart
#1,671
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Chatbase is highly praised for its powerful AI chatbot that provides quick and helpful responses to customers, improving the overall shopping experience and customer engagement. Users appreciate the easy setup process, accurate AI responses, and the efficiency in handling inquiries, order tracking, and product searches. The app has significantly reduced support workload, saved time, and increased conversions for Shopify stores. However, there was one negative review mentioning the need for more assistance in training and onboarding, as well as the lack of demo or support options compared to other alternatives like Tidio.

Time spent using app
How long merchants keep the app installed.
Less than an hour 21%
Less than a day 33%
Less than a month 44%
Less than a year 3%
More than a year 0%
All reviews
5 / 5 Share
Oct. 13, 2026

Chatbase has been a great addition to our Shopify store. The AI chatbot is easy to set up, responds quickly to customer questions, and gives accurate product information. It helps reduce repetitive support work while making the shopping experience smoother for customers. The interface is clean and easy to manage as well. Highly recommended for Shopify stores looking to improve customer support with AI.

Store Using app Total reviews Average rating
Khalis Organo About 9 hours 7 5.0
5 / 5 Share
Oct. 9, 2026

Chatbase is a useful and easy-to-use app for improving customer support. The AI chatbot helps answer customer questions quickly and provides helpful information about products. It saves time and makes communication with customers more efficient. Overall, it’s a great tool for enhancing the shopping experience.

Store Using app Total reviews Average rating
Nova Souk Shop 26 days 4 5.0
5 / 5 Share
Oct. 8, 2026

We gebruiken deze app al een tijdje, zelfs voor onze overstap naar Shopify, en zijn erg tevreden. De bot is makkelijk te trainen en helpt onze klanten goed, vooral met de Shopify integratie. Enige nadeel vind ik dat 20mb limiet voor trainingsdata wel erg klein is voor de bot. Je komt er al snel tegenaan, zelfs met een klein assortiment.

Store Using app Total reviews Average rating
Qub 4 months 1 5.0
5 / 5 Share
Oct. 8, 2026

Chatbase is a powerful and user-friendly AI chatbot solution. It makes it easy to create an AI assistant that can answer customer questions and provide helpful support. The setup is simple, the interface is clean, and the chatbot works smoothly. Overall, a great tool for improving customer engagement and support.

Store Using app Total reviews Average rating
EZ Carthub About 1 hour 10 5.0
5 / 5 Share
Sept. 30, 2026

The Chatbase app offers helpful AI-powered features for managing customer interactions. I like its simple interface and customization options. It can save time by automating responses and making customer communication more efficient.

Store Using app Total reviews Average rating
khazana About 6 hours 6 5.0

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