Chatbase
AI chatbot for 24/7 support and personalized engagement
Rating
4.8
feedback
15
chart
#1,939
All reviews
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May 26, 2026
Great chatbot with helpful features like order tracking and product recommendations. Smooth and easy experience.
May 26, 2026
Very useful app for Shopify stores. Easy to set up and helps customers with product search and instant support.
May 20, 2026
Absolutely love using it. The chatbot setup was quick, the responses are smart and natural, and it has significantly improved customer engagement on our store. Highly recommended for any business looking to automate support
May 20, 2026
Great customer support solution for Shopify merchants. The order tracking feature is very useful, and customers can get updates instantly without contacting our team.
May 20, 2026
Chatbase made our store more efficient by automating customer conversations 24/7. Product search and recommendations work very well and improve customer engagement is are this.
May 19, 2026
Chatbase is an excellent AI chatbot platform with a very smooth and beginner-friendly setup. The responses feel natural, the customization options are impressive, and the integration process is simple. It helps automate customer support efficiently and saves a lot of time. Highly recommended for businesses looking to improve customer engagement and support experience.
May 18, 2026
We installed Chatbase a few weeks ago and already noticed a reduction in support tickets. The chatbot handles common questions perfectly and saves us a lot of time.
May 15, 2026
Excellent AI chatbot app for Shopify stores. The personalized recommendations are surprisingly accurate, and customers love the instant support. Highly recommended for growing stores.
May 15, 2026
Chatbase has completely improved the way we handle customer support on our Shopify store. The AI replies instantly and helps customers find products quickly. Very easy to set up and works smoothly.
May 12, 2026
Model worked ok but needed assistance training and onboarding. No demo or support aside from email available. Not enough support for the $1.5k they're asking for. Tidio is working great for us
April 10, 2026
My partner complained we were answering the same questions over and over like typical where's my order, what's your return policy, do you ship to australia, etc. installed chatbase and it just handles all of that now?? Customers get answers instantly and we barely need to check our support email now. Freed up so much time for us to actually work on the business. Setup took like 30 min tops
April 7, 2026
We sell fashion pieces on shopify and were getting SO many dms and emails asking about sizing and "what goes with this" esp at night when our team is offline (most of our customers are in a different timezone). Chatbase handles all of that for us now. gives sizing advice and even suggests matching pieces and adds to cart. Setup was super easy too just connected our store catalog and it trained on that. Wish we found this earlier!
April 6, 2026
this is actually crazy, i found it on youtube, worked literally instantly for my store. I like the fact i can upload past docs and resource guides. Happy to beta test or trial anything you guys need chatbase!