Ctx: WhatsApp Chat + Marketing
WhatsApp Chat, Auto Cart Recovery and more for Shopify Store
Rating
4.9
feedback
261
chart
#1,559
All reviews
March 6, 2025
Good app. We have been using it for more than 6 months. Great for Abandoned Cart Recovery and COD Confirmation. We are still trying the marketing features of the app. The Support is extremely prompt and helpful, unlike other Shopify apps, they solve issues via proper Gmeet and enable timely work flow. Would highly recommend this app for D2C.
Jan. 23, 2025
Great Support!! They helped with some integrations problems very fast and tha app has a nice design and perfect usability! thanks a lot Team! :)
Jan. 21, 2025
A very well made app, works well with the operations side of our website. Rahul was kind enough to be with us at every step until the setup was completed. Kudos to him and team!
Jan. 2, 2025
I have been using this app for over two months now. It is providing all the automation workflows like abandoned cart, cod confirmation, order confirmation, order fulfillment, follow up after purchase etc. Customer support is prompt and very effective. Abandoned cart was not working properly for me because of some third part checkouts, but support staff modified code for our store and it started working. Nice UI and also less costly w.r.t other apps. highly recommended.
Dec. 26, 2024
Ctx: WhatsApp Chat + Marketing is fantastic! Super easy to use, with great features like automated responses. Their customer support is amazing—quick, friendly, and super helpful. Highly recommend!
Dec. 20, 2024
I've tried quite a few WhatsApp integration apps for Shopify and CTX is by far the best I've used, and the most affordable too. The integration is seamless and makes managing customer orders a breeze, especially for COD. Whenever I've had a question, the support team has been responsive and helpful. If you're looking for a reliable way to integrate WhatsApp into your Shopify store and streamline your order processing, this app is an excellent choice. All in all, I highly recommend CTX!!!!
Dec. 19, 2024
This app is super easy to set up and use. The support team is always ready to assist. A great tool for enhancing customer service and boosting sales. No complaints so far
Dec. 16, 2024
I have been using the Ctx: WhatsApp Chat & Marketing app for 1 week now and it has significantly improved my store’s customer engagement. The app's automated cart recovery feature is incredibly effective, and the ability to send real-time updates like order confirmations and delivery notifications has enhanced customer satisfaction. The interface is user-friendly. Most importantly, the customer support team is exceptional—responsive, knowledgeable.
July 30, 2025
I've been using the CTX WhatsApp Chat application for a while now, and it's been a very useful tool for managing customer communication effectively. The interface is clean and user-friendly, making it easy to navigate and stay organized across multiple chats. Highly recommended for any business looking to streamline their WhatsApp engagement professionally!
Oct. 18, 2024
The app is user-friendly, has some useful features, and has really boosted our engagement. But what stands out the most is their customer support, quick, knowledgeable, and always willing to go the extra mile. Highly recommend!
Oct. 11, 2024
Hello I have been using their product from a while. Frankly speaking its good and responsive and solves the issue pretty well, also I would like to add these guys have a prompt customer support which has actually solved my doubts multiple times, so its a thumbs up from my end.
Sept. 7, 2024
Le service client est réactif pour la mise en place, validation du numéro et du compte whatsapp relié à business manager avec un accompagnement de qualité pour la France, Je recommande cet application !
Aug. 14, 2024
This is a Usefull application to all business be it small or even large business to send automated messages to our customers. The user interface is simple and support is very quick to respond.
Aug. 7, 2024
I recently integrated the WhatsApp API into our system using Ctx Whatsapp Chat and the process was incredibly smooth and easy. The customer service team was exceptionally helpful throughout the application process, providing clear guidance and support. Highly recommended!
July 9, 2024
I must say their customer support is exemplary. I've had an issue, their support team has been prompt and incredibly helpful.
July 5, 2024
The app is really great and beginner friendly. I just started using it and the support team really helped me with every step of the setup.
July 2, 2024
Ho iniziato ad utilizzare la sola chat gratuita, con soddisfazione. L'app funziona bene, è possibile gestire le conversazioni in modo semplice ed intuitivo. C'è anche il menu personalizzabile, per dare le informazioni più richieste dall'utente in modo automatico. Nell'ultimo periodo ho aggiunto il servizio a pagamento, per utilizzare whatsapp api e l'invio automatico dei messaggi, ho avuto qualche difficoltà iniziale ma il supporto mi ha aiutato molto e sono riuscito a risolvere velocemente il problema. App che consiglio assolutamente. grazie! I started using free chat only, with satisfaction. The app works well, you can manage conversations in a simple and intuitive way. There is also a customizable menu, to provide the information most requested by the user automatically. Recently I added the paid service, to use WhatsApp API and automatic sending of messages. I had some initial difficulties but the support helped me a lot and I managed to resolve the problem quickly. App that I absolutely recommend. Thank you!