Chattly | Customer Chatbot AI
Chattly | AI-Powered Customer Support | Available on Shopify
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1.0
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2
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#17,401
Shopify
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May 6, 2025
The AI kept recommending irrelevant products to our customers, which made the experience feel spammy. We ended up disabling that feature because it was doing more harm than good.
April 24, 2025
We added our own FAQs hoping it would handle detailed inquiries better, but it struggled with anything outside of super basic questions. It’s not ready for businesses with more advanced support needs
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