Chaty Chat Buttons & WhatsApp for Shopify

Chaty Chat Buttons & WhatsApp

Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
Developer
Premio
Rating
4.9
Feedback
308
Reviews
Chart
#804
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Chaty Shopify App are overwhelmingly positive, with users praising its ease of use, customization options, and helpful customer service. Many users appreciate the ability to connect with customers through various channels like WhatsApp, Email, and Phone, making communication more convenient. The app's design is clean and responsive, and the support team is responsive and thorough. However, there are a few negative reviews mentioning issues with the free plan limitations, inaccurate usage tracking, and unsatisfactory customer support experiences.

Time spent using app
How long merchants keep the app installed.
Less than an hour 25%
Less than a day 20%
Less than a month 25%
Less than a year 22%
More than a year 4%
All reviews
5 / 5 Share
Sept. 4, 2026

wonderful app and client service ! highly recommend

Store Using app Total reviews Average rating
SAAD 3 months 1 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
Sept. 1, 2026

Store Using app Total reviews Average rating
ZUN ZUN COLLECTION 36 minutes 1 5.0
Developer Reply

Thank you for the great review 🙏

5 / 5 Share
Aug. 24, 2026

Store Using app Total reviews Average rating
DARK WAVE 17 minutes 1 5.0
Developer Reply

Thank you for the great review 🙏

4 / 5 Share
Aug. 17, 2026

Customer service from Chaty has been absolutely amazing! Very helpful and make sure I have everything I need. We have WhatsApp, Email and Phone on our website and they have been very useful. I was a little annoyed when the cycle stopped mid month, but I've realised that is due to being on the free plan. (the amount of visitors could be a little higher seeing as it has nothing to do with the amount of clicks on the widget) Overall a brilliant app! Highly recommend!

Store Using app Total reviews Average rating
Sandringham Mobility 4 months 1 4.0
Developer Reply

Thank you so much for the great feedback! We're really happy to hear that Chaty has been useful and that you've had a great experience with our support team. We also appreciate your feedback about the visitor limit on the free plan and will definitely keep it in mind. We’d love to know what we could improve to turn your 4-star experience into a 5-star one. Your feedback would really help us!

5 / 5 Share
Aug. 12, 2026

me gusta

Store Using app Total reviews Average rating
GigiShop 14 minutes 1 5.0
Developer Reply

Thank you for the great review 🙏

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