Chaty Chat Buttons & WhatsApp
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and helpful customer support. Users appreciate the ability to connect with customers through various channels like WhatsApp, Instagram, and Messenger, enhancing communication and customer engagement. The app's features, such as attention effects and style customization, have been highlighted as beneficial for increasing interactions and conversions on online stores. However, there were a few mentions of limited functionality in the free version and some issues with support responsiveness and widget display.
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If there's no stars I will choose it , you don't even deserve a star. The app pushes upgrade requests almost immediately and appears to count store visits even when it isn't being used. This makes the usage tracking seem inaccurate and misleading. I was very disappointed with the experience.
We’re very sorry to hear about your experience. The usage you described is not what we want our customers to encounter, and we’d appreciate the opportunity to investigate what happened. In some cases, automated or bot traffic to a website may affect visit tracking, but we would need to review your store’s data to confirm the cause. Please chat with our team through the live chat at https://chaty.app/ and share your store details. We’d be happy to reset your visitor count so we can investigate the activity further, explain what was counted, and help resolve the issue.
Unfortunately, my experience was very disappointing. Despite contacting customer service several times with specific questions, I only received generic responses and no practical solution or real support. Considering the price, I expected much better support, so I do not recommend it.
We’re sorry to hear that your experience did not meet your expectations. We take feedback like this seriously and would like to better understand what happened. Unfortunately, we were unable to locate a support ticket connected to your review, so we could not verify the previous conversations or investigate the issue fully. Since your review was posted, we have reached out to you by email in an effort to learn more and see how we can help. We would appreciate the opportunity to look into this properly and work toward a resolution. Please reply to our email with any relevant details, and our team will be happy to assist.
使いやすく反響もありました。 サポートの対応も良く満足しております。
Thank you for the great review 🙏
Thank you for the great review 🙏
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