All reviews

Rating Breakdown

  • 5
    97% (302 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2023

After looking through all the options, i zeroed on Chaty due to the many chat options if offers. Even after using it briefly, am amazed by robustness and the simple interface that makes it easier for even a lay person to connect several social media chat options. Looking forward to a good partnership with Chaty

Using app

About 24 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Love this app! You can integrate a wide range of ways to communicate with your customers, and get notifications in real time right to your phone. Awesome customer service.

Using app

Over 1 year

Total reviews

31

Average rating

3.4

5 / 5 Share

Sept. 3, 2023

I love this app. Super cute, very easy to use and set up on your website. The support is awesome, very helpful.

Using app

4 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 30, 2023

Quick and easy to use, Nice layout on website. Customer service is efficient and really helpful. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Marvin was very helpful, and prompt in responding to my query regarding adding a widget. The issue was resolved quickly after being escalated to the developer helping out. Thank you

Store

BoxFox

Using app

About 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 17, 2023

Very nice and fast app will use for sure! Easy to use and not heavy on the website. The support team are timely as well to answer any questions you have.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Excelente aplicación para WhatsApp. Se configura rápidamente y cuenta con un Dashboard que te da métricas generales tales como la cantidad de visitas, cantidad de clicks en tu enlace de chat y % de conversión. Es muy fácil de configurar tanto el estilo gráfico como el mensaje de bienvenida, diseño de tu botón, colores, etc. Por último y no menos importante: se integra perfectamente con Google Analytics 4, para que puedas medir los clicks en el botón de chat como eventos y conversiones.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2023

The application is intuitive to set up and easy to use to make contact with customers. Support was also quick to reply and accurate, so problems were resolved quickly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

Awesome App and service always. Karina was very helpful and amazingly patience and help walk through the steps. Thank you and keep up. Highly Recommended APP!

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

Best App for Asian Market! Thank you Marvin for all the help and support. Greatly appreciate your guide.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

Great app with very friendly customer support! I highly recommend them! Don't hesitate to try their app you will like it! :)

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 16, 2023

It was a Great experience with Chaty, on WordPress and Shopify both. and thanks to Karina for assistance!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Einfach zu handhaben und jederzeit ohne Funktionsproblemen nutzbar. Super support und schickes individuelles design.

Store

Benjis

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 6, 2023

muito bom, e muito importante para mostrar responsabilidade com os clientes, além de proporcionar um atendimento mais rapido

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2023

Preferirei un piano gratuito un po’ più ampio, dato che ci sono altre app gratuite che offrono questo servizio. Tutto sommato però l’app funziona bene, è sicura e mi piace anche il lato custom.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Like it a lot, strongly recommend! Functions are working spotless and customer service is super fast.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

I like it very much and I will recommend it to more friends I like it very much and I will recommend it to more friends so they can know how to edit it or free I like it and I will recommend it very well

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Chaty is a powerful and versatile chat add-on for Shopify that enhances customer communication and support. With its user-friendly interface and comprehensive features, Chaty streamlines interactions, boosts engagement, and increases conversions. From customizable chat widgets to automated responses and real-time messaging, Chaty provides a seamless and efficient communication channel between merchants and customers. Whether it's answering FAQs, offering personalized recommendations, or resolving issues, Chaty delivers exceptional customer service. With its easy integration and extensive customization options, Chaty is a valuable tool for any Shopify store looking to improve customer satisfaction and drive sales. Additionally, Chaty offers excellent customer support, ensuring that users receive prompt assistance and guidance whenever needed. Their dedicated support team is knowledgeable, responsive, and helpful, making the overall experience with Chaty even more satisfactory.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

My experience has been great. Customer service is extremely helpful. Fast responses and willing to enable bonus features. Thank you I really enjoy the app

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

This app is fit for communication with customers as we need. The support agent is great. I recommend.

Using app

7 months

Total reviews

2

Average rating

5.0