Tesla Emblems review for BeSure Checkout Rules
Sept. 23, 2023
Excellent app for changing the default shipping methods which include carrier estimated delivery dates (Economy, Standard, Express) to read additional text or in our use case, changing them to read, USPS First Class "no tracking", USPS Ground Advantage w/tracking & USPS Priority Mail 1-4 days. We were getting lots of complaints from people who didn't receive tracking information for checking out using the economy option and this helped cut down on a lot of pointless emails... although we still receive one here and there. Also, if you want to change the default shipping method... which we considered... this will help you do that very easily as well. For example, you want it to default on the option with shipping tracking and customers can go with economy if they like. Customer service is also excellent. I deleted the app previously to try and weed out an issue with our store and when I realized it wasn't BeSure, I reinstalled and ran into a little speed bump which I thought was possibly from the app. I reached out and received a quick response. They also took the time to look into my settings before responding with a response that would otherwise ignore those. Sam was able to help me reduce the number of rules I was using (limited by shopify, not the app), simply by doing some homework before they replied. Thank you!
Thank you for your excellent review! We're thrilled to hear how our app helped you customize your shipping methods and reduce customer inquiries. We appreciate your kind words about our customer service, and Sam's dedication to resolving your issue. We're here to support you, and we're grateful for your continued use of BeSure!