All reviews

Rating Breakdown

  • 5
    99% (173 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (163)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2025

Great and fast customer service. Kudos to Sam for being too patient.

Store

Gertie

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

July 16, 2025

Nice app, excellent support, highly recommended. 07-16-2025

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

July 15, 2025

SAM LOVE YOU BOY YOU SOLVED MY PROBLEM

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

July 14, 2025

Service client au top, je recommande ! :)

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

July 9, 2025

Store

ArtVeux

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2025

Very good app to customize the customer journey in your store. The support is incredibly fast.

Store

LIQUIDZ

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad the app is helping you tailor the customer journey, and it's awesome to hear our support team was quick to assist! 😊

5 / 5 Share

June 27, 2025

Perfect solution for our custom requirements.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback!

5 / 5 Share

June 24, 2025

Amazing app and amazing support. Recommend to every shop

Store

Yunelle

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

This app is a must have for your store to enhance the overall customer experience. Allowed me to enable or disable different delivery options based on time. Amazing customer service aswell. Recommended for sure ;)

Store

Wolfi's

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're glad the app is helping you fine-tune delivery options and improve your customer experience. Appreciate the recommendation and kind words about our support! 🚀

5 / 5 Share

June 18, 2025

I am extremely impress with the customer service provided. I had to setup a very unique flow for the checkout/shipping process and I was a little overwhelmed. I contacted them on the chat and Sam went above and beyond to help me out setting up everything. Sam literally guided me through the whole process. You just don't find customer service like this anymore, not even close. Amazing to know that people like Sam still exist out there. I recommend 100%.

Store

My Store

Using app

About 3 hours

Developer Reply

Thank you so much for the incredible review! We're thrilled to hear Sam was able to guide you through your unique setup and make the process smooth. Your kind words mean a lot, and we truly appreciate your recommendation! 🙌

5 / 5 Share

June 17, 2025

Sam was very helpful

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

June 5, 2025

Awesome customer service! I was struggling with a tricky shipping rule that needed to show up for just one specific customer—so they could select an option for us to charge their courier account number. It wasn’t straightforward, but Sam went above and beyond to help me figure it out. They were patient, knowledgeable, and stuck with me until everything was working perfectly. Truly appreciated the dedication and support—thank you, Sam!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the amazing review! We're so glad Sam could help you set up that specific shipping rule and ensure everything worked just right. Your kind words and appreciation mean a lot to us! 😊

5 / 5 Share

June 11, 2025

Service and tech support are phenomenal! Great company!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation! We are working hard to make it less confusing and even more easier to set up in the near future.

5 / 5 Share

June 2, 2025

Excelente!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 23, 2025

Fantastic, this app has solved so many shipping and discount problems. Customer support is very helpful

Using app

11 months

Total reviews

5

Average rating

2.6

Developer Reply

Thank you for the great feedback! We're thrilled the app has helped solve your shipping and discount challenges, and that our support team could assist along the way! 🙌

5 / 5 Share

May 21, 2025

I needed some quick assistance with setting up a special rule for a short term shipping option I was offering in my shop. BeSure answered my chat in mere seconds and wrote and helped troubleshoot the rule we needed in just a few minutes. Great service and we accomplished exactly what we wanted.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're so glad we could jump in quickly and help you set up the custom rule just in time. Always here when you need us! 🚀

5 / 5 Share

May 21, 2025

Very intuitive and excellent support!

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 19, 2025

Solid app and support is very helpful. We had many unique usecases that they helped with. Highly recommend!

Store

Ridge

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 12, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2025

Great support. The team took care of me for hours and found a solution to my problem!

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad our team could assist you and find a solution—always here when you need us! 😊