All reviews

Rating Breakdown

  • 5
    99% (127 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2024

Very easy to set up, support is wonderful and very quick to answer any questions.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

Aug. 8, 2024

Eccezionale Grazie Sam!!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

July 29, 2024

Sam was a really helpful support to efficiently install and set up the app. Thanks a lot to him !

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Sam could assist you efficiently with the installation and setup. Your satisfaction is our priority! 🙌

5 / 5 Share

July 27, 2024

If you are seeking an app to enhance your checkout process, look no further. When I first delved into the Shopify experience, I was overwhelmed by the array of app options available. The workflow I needed was somewhat unique in my view. I oversee a store that offers products through both in-person sales and drop-ship channels. While the products are identical, they are assigned different SKUs to differentiate between the two channels. To offer free delivery for a drop-shipped SKU at checkout, I was in need of a condition that requires a certain subtotal to be reached for specific SKUs in the cart. Additionally, I wanted to establish rules that allow the merging of in-person and drop-ship purchases in a single transaction, taking into account the subtotal requirement linked to the drop-ship SKU. One of these features were not initially part of the system's design. However, upon my request, the developer, Sam, took the initiative to assess the possibility of incorporating it. Sam efficiently integrated my feature through chat, providing exceptional support and achieving seamless functionality within a few days. This application is capable of handling anything from simple rules to more intricate workflows in the checkout process. If this seems like an advertisement, rest assured I am a new customer sharing a fantastic experience.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your detailed experience! We're delighted to hear that Sam could tailor the app to fit your unique workflow needs. We're committed to enhancing your checkout process and appreciate your recommendation. Here's to more seamless transactions! 🚀

5 / 5 Share

July 25, 2024

Sam is super helpful and very thoughtful. Not only he assists me with what I need, he also suggested rule that help my shop a lot. The app is highly recommended. Keep up the good work.

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the kind words! We're thrilled to hear that Sam was able to assist and suggest valuable rules for your shop. We appreciate your recommendation and will keep up the good work! 🚀

5 / 5 Share

July 10, 2024

We are still in testing mode but this is exactly the app I was looking for. We sell heavy items and wanted to make a rule that was both based on a maximum weight and a minimum spend to benefit from free shipping. This is the only aspect I have explored right now. Very intuitive once you pick the right type of rule type. Sam was brilliant! Let's hope this improves our conversion rate :))

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! Glad to hear it's working well for your needs. Sam and the team are always here to help. Happy testing! 🚀

5 / 5 Share

July 2, 2024

Great Experience. CVR Increased after the help of Sam of the BeSure Team. He provided lots of insights.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience! We're delighted to hear that Sam's insights helped increase your CVR. If you need further assistance, we're always here to help!

5 / 5 Share

June 23, 2024

excelente app y mas excelente soporte técnico muy resolutivos y muy serviciales. muchas gracias

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

June 18, 2024

This is the best checkout rules app we could find. Allows a lot of granularity.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you find our app to be the best for checkout rules and appreciate its granularity. If you need any assistance, we're here to help!

5 / 5 Share

June 18, 2024

Sam was super helpful with Excellent, quick support!

Using app

About 2 hours

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your feedback and appreciation!

2 / 5 Share

June 17, 2024

We sell high-value items and use shopify basic plan. This app do not let you hide credit card payments with the basic plan. All we want is for high-value items to show wire transfer option. Is very risky to sell high-value items and get paid by credit card since cards can get chargeback any time and you will lose the high-value item and money. You need to have shopify plus which cost more to make this app work at least to hide credit card payments option. Update 6-17-24 I change the review from 1 to 2, but the description was not clear or said that this app have to be on Shopify Plus to be able to hide "credit card payment". Could be nice that this is well highlighted in description before someone installs the app and loses time trying to make it work when it will not work unless the person has Shopify Plus.

Using app

About 1 hour

Total reviews

3

Average rating

1.3

Developer Reply

Thank you for your review. I understand your frustrations about the Credit Card option. This restriction of not being able to change Credit Card option is imposed by Shopify and they require you to be on Shopify plus, in order to change the Credit Card option, if your business is located in US/Canada. This app has no control over it, as this restriction is directly coming from Shopify. This is a recent change by Shopify (5 June 2024) and we are trying our best to inform all merchants about it (by sending emails + this app shows this restriction inside the rules as well). Again, to re-iterate, this is a Shopify restriction and has nothing to do with the app (We have no control over this).

5 / 5 Share

June 15, 2024

Sam replied super fast to my problems and solved them for me. Great customer service and great application.

Store

Norada

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad Sam could quickly resolve the issue for you. If you need any more help, we're here to support you!

5 / 5 Share

June 13, 2024

Support was very helpful, probably saved me a lot of time and energy and they figured out how to do exactly what i needed!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

June 10, 2024

We had a small problem with our ecommerce website where the rules we created weren't available while testing it, but customer service was great and Sam helped us fix the problem we were having.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad Sam could quickly resolve the issue for you. If you need any more help, we're here to support you!

5 / 5 Share

June 3, 2024

Really good customer service and the help is very useful. Highly recommended!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you found our customer service helpful and valuable. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. We're here to help!

5 / 5 Share

May 30, 2024

Excellent customer support - They are very helpful.

Using app

5 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 23, 2024

easy to install, quick and helpful support

Using app

39 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 22, 2024

No significant drawbacks were reported, positive overall user experience.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 13, 2024

Great support. Really kind and helpful!

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 9, 2024

Assistenza top

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!