All reviews

Rating Breakdown

  • 5
    99% (179 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (165)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2025

This app is a must have for your store to enhance the overall customer experience. Allowed me to enable or disable different delivery options based on time. Amazing customer service aswell. Recommended for sure ;)

Store

Wolfi's

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're glad the app is helping you fine-tune delivery options and improve your customer experience. Appreciate the recommendation and kind words about our support! 🚀

5 / 5 Share

June 18, 2025

I am extremely impress with the customer service provided. I had to setup a very unique flow for the checkout/shipping process and I was a little overwhelmed. I contacted them on the chat and Sam went above and beyond to help me out setting up everything. Sam literally guided me through the whole process. You just don't find customer service like this anymore, not even close. Amazing to know that people like Sam still exist out there. I recommend 100%.

Store

My Store

Using app

About 3 hours

Developer Reply

Thank you so much for the incredible review! We're thrilled to hear Sam was able to guide you through your unique setup and make the process smooth. Your kind words mean a lot, and we truly appreciate your recommendation! 🙌

5 / 5 Share

June 5, 2025

Awesome customer service! I was struggling with a tricky shipping rule that needed to show up for just one specific customer—so they could select an option for us to charge their courier account number. It wasn’t straightforward, but Sam went above and beyond to help me figure it out. They were patient, knowledgeable, and stuck with me until everything was working perfectly. Truly appreciated the dedication and support—thank you, Sam!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the amazing review! We're so glad Sam could help you set up that specific shipping rule and ensure everything worked just right. Your kind words and appreciation mean a lot to us! 😊

5 / 5 Share

June 11, 2025

Service and tech support are phenomenal! Great company!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation! We are working hard to make it less confusing and even more easier to set up in the near future.

5 / 5 Share

June 2, 2025

Excelente!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 23, 2025

Fantastic, this app has solved so many shipping and discount problems. Customer support is very helpful

Using app

11 months

Total reviews

5

Average rating

2.6

Developer Reply

Thank you for the great feedback! We're thrilled the app has helped solve your shipping and discount challenges, and that our support team could assist along the way! 🙌

5 / 5 Share

May 21, 2025

I needed some quick assistance with setting up a special rule for a short term shipping option I was offering in my shop. BeSure answered my chat in mere seconds and wrote and helped troubleshoot the rule we needed in just a few minutes. Great service and we accomplished exactly what we wanted.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're so glad we could jump in quickly and help you set up the custom rule just in time. Always here when you need us! 🚀

5 / 5 Share

May 21, 2025

Very intuitive and excellent support!

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 19, 2025

Solid app and support is very helpful. We had many unique usecases that they helped with. Highly recommend!

Store

Ridge

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

May 12, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2025

Great support. The team took care of me for hours and found a solution to my problem!

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad our team could assist you and find a solution—always here when you need us! 😊

5 / 5 Share

May 7, 2025

Sam and team are very responsive to feature requests and application assistance. Highly recommended!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

April 26, 2025

Best checkout rules app.

Store

Avenzes

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

April 26, 2025

So simple and so helpful! We have products that can be shipped media-mail, and some that can't. Not to mention we also have digital products. If even one product is not media-mail eligible (except digital products), I need the media-mail shipping method hidden. Long story short our shipping rules are very complex and this app can handle it. It's super simple, not full of unnecessary features and fairly priced. Also Sam is always so responsive and helpful!

Using app

About 1 year

Total reviews

14

Average rating

4.4

Developer Reply

Thank you for the amazing review! We're thrilled the app is handling your complex shipping rules so smoothly and that you appreciate its simplicity and fair pricing. Sam is always here to help whenever you need it!

5 / 5 Share

April 22, 2025

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

An awesome lightweight app that does exactly what we need.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

March 31, 2025

fast support and they gave me the function that I need! thank you

Store

KAVIN

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and appreciation!

5 / 5 Share

March 29, 2025

I'm super happy with this app and customer service! I had some weird requirements for shipping to different parts of the country as I ship live plants. The associate, Sam, not only helped, they made it look easy! It even works swimmingly with my quantity discounts in shopify. I would highly recommend.

Using app

About 2 hours

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the wonderful review! We're so glad the app is working perfectly for your unique shipping needs—and even better that it plays nicely with your quantity discounts! Sam is always happy to help, and we truly appreciate your recommendation! 🌿😊

5 / 5 Share

March 29, 2025

This is a really important app if you want to use invoice payments in your store only for business customers. There are several versatile payment rules you can configure. Especially the Hide Express Checkout rule is a very helpful when using invoice payments, because you want your customers to first fill out the address form in checkout, to show the appropriate payment types. Many new rules have been added over time as well. Service also top notch. We needed a little help with the configurations and Sam answered our questions within 12 hours.

Store

mia mai

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the thoughtful review! We're so glad the app is helping you manage invoice payments effectively and that the Hide Express Checkout rule has been useful for your setup. It's great to hear Sam could assist you quickly—always here if you need anything else! 🙌