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The reviews for this Shopify app highlight several issues faced by users. One common complaint is that the app does not open properly and keeps glitching, leading to error messages and the need to delete cookies without resolving the issue. Another issue mentioned is the lack of visibility of the app at the checkout stage, making it difficult for customers to use it effectively. Additionally, there are frustrations expressed about integration problems with Shopify themes like Sezzle, leading to a negative customer experience and lack of support from customer service. Overall, users seem dissatisfied with the functionality and support provided by the app, leading to frustration and ultimately uninstalling the app.
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The app won't open properly, it keeps glitching no matter how many times you try to open. then you get an error message telling you to delete your cookies. Did that and still get the same open and close of the app. doesn't work
Hello, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at [email protected], I will make sure we figure this out as soon as possible.
The app is showing on product review but not at the check out so how are the customers suppose to use it?
I still have a horrible taste in my mouth about my experience. My Shopify theme Could not integrate with Sezzle. So I needed to request a pro to set it up for me. At that point I thought it was good to go until one of my customers attempted to use this feature and could not. I reached out to customer support which evidently was the same company that set up my integration only Discover they could not help me. They kept saying they are not after pay that they couldn’t help me. I don’t know who after pay was. I didn’t even know I was speaking to someone other than discover they could not help me. They kept saying they are not after pay that they couldn’t help me. I don’t know who Afterpay was. I didn’t even know I was speaking to someone other than aa Sezzle representative. I was just looking for good customer support. Someone that could set it up, help me if there was a problem, and have an increase in sales because of it. That didn’t happen. After much frustration I just deleted the app. I’m very unhappy about it. Sandra Bond DogCrush Boutique
Hello Sandra, I am sorry to hear you are experiencing issues. I would love to help you with whatever it is you are having issues with. If you could email me directly at [email protected], I will make sure we figure this out as soon as possible.
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