KoraLED review for ChinaDivision OrderFulfillment

Dec. 12, 2022

Why is this app back on Shopify?! This company is destroying businesses! We still have no answers for where our inventory disappeared to. This app should be removed! UPDATE: Even after having lost over $20,000 of our inventory they have been repeatedly asking us to "top up" our account, which we very reluctantly did because a new order came in. Well, 2 new problems now. We sent the money via PayPal with the link we used for years but now they won't accept it because it wasn't a "Friends and Family" transfer. They also won't return the money that was sent but said we need to contact PayPal. If it's not resolved today they will be reported for fraud. The second new problem is that they now lost more inventory! The new order that just came in was only for products that we were told are in inventory and not lost. Now they are saying some of this order is lost also. And now we are waiting again for an update. Shopify really should ban China Division and CN Storm from their platform. PayPal as well. --- China Division has destroyed our business. We have been stuck with them for years since getting our inventory out has been complicated. We found out this week that they have lost most of our inventory, worth tens of thousands of dollars, which means we are effectively out of business. I'm sure they will jump in the comments and say we aren't a client, which seems to be their way of dealing with angry customers. Our original rep Crystal was good to work with then we were moved to Chloe, who has been a real headache to deal with. We were recently moved to a new rep whose name I forget. In all fairness, I don't think the reps are the problem. This is a company rotten from the top down. I'll update the review if anything changes. Hopefully, they find our inventory, but we are being ghosted now. Oh, and the app is pretty much unusable. We have been having to upload orders manually in spreadsheets to fulfill orders.