Chizy: AI Chatbot & Live Chat

Very happy with the application. It covers all my needs and even more. Thanks to the developers. Special thanks to Kevin for helping with the setup and incredible support and making the necessary changes for our store!

So far so good! Amazing experience.

Product works well with my site and the ability to add training data at any time is wonderful. It has done a good job answering customers' questions and sending customers to us when there isn't a great automated answer for a very specific question. It also is very polite when visitors try to add emojis or other non-question info into the chat box. Customer support has been terrific - very fast to respond with helpful tips.

AI Chatbot saves a lot of time answering customers' questions. It was easy to set up, and the information given to customers by AI is accurate. I love the integration with Shopify Inbox: I get notifications about new messages on my phone's Inbox app!

Chizy looks like a strong fit for Flight Snowsports because it acts like a 24/7 sales assistant while also reducing the need for manual customer support. For a seasonal snow retail business, customers often need quick answers around product sizing, goggles, outerwear, snow gear recommendations, shipping, returns and store open days. Having an AI chatbot trained on our products, pages and policies means customers can get instant help even when we are not online. The in-chat product recommendations and add-to-cart feature are especially useful, as they can help guide customers toward the right snow gear and reduce drop-offs before checkout. The ability to hand over to a real person through WhatsApp, phone or email is also important, as some customers still need human support before making a purchase. Overall, Chizy could be a valuable tool for Flight Snowsports by improving customer experience, answering questions faster, recovering missed sales opportunities and supporting the business around the clock.