All reviews

Rating Breakdown

  • 5
    98% (111 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 85% (95)
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5 / 5 Share

April 27, 2026

Setup was super easy!

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2026

We’ve tested several AI chatbot solutions for our store, and has honestly been one of the best support experiences we’ve had with any Shopify app. What impressed us most is not only the chatbot itself, but the team behind it. They are incredibly responsive, open to feedback, and genuinely committed to improving the product based on merchant needs. During our setup, we shared advanced use cases related to our customer service workflow with , Click & Collect order statuses, AI knowledge training, and cart/theme integration. The Chizy team listened carefully, escalated technical issues quickly, and fixed important functionality on our store, including cart refresh issues and order fulfillment status interpretation, in a very short time. What really stands out is that they don’t just provide standard support replies, they actually collaborate with you to make the product better. They took our technical suggestions seriously, reviewed Shopify GraphQL logic we shared, and implemented fixes that made the chatbot much more accurate for our business. The app has huge potential, and if they continue at this pace, it can become one of the strongest AI customer service tools in the Shopify ecosystem. Highly recommended, especially for merchants looking for a team that truly listens, acts fast, and keeps improving. 5 stars from us.

Store

Misako

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 23, 2026

Great app. And great support. I've just install it, so I don't have info about impact on sales or customer care. Hopefully soon we learn more

Using app

About 9 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2026

This a true AI chat app that I will pay for, but it is free. I want to buy you guys some coffees. I feel so guilty using such a great app at no cost.

Using app

About 1 hour

Total reviews

11

Average rating

4.7

5 / 5 Share

April 21, 2026

We are genuinely impressed with Chizy AI Chatbot. Even within the first 1–2 hours of using the app, it became clear that this is one of the most promising chatbot solutions we have seen on Shopify. The setup is intuitive, the chatbot performs remarkably well, and the overall quality already feels very advanced. What impressed us most is how much potential this app has, especially if deeper shop learning, third-party app recognition, tracking intelligence, and return-related features continue to be expanded. For us, this is not just a useful support tool, but something that can genuinely improve customer experience and reduce workload at the same time. That combination is incredibly valuable. The team also seems very engaged and open to feedback, which makes a huge difference. If Chizy continues developing in this direction, it has the potential to become one of the very best chatbot solutions available on Shopify. Highly recommended.

Using app

About 12 hours

Total reviews

15

Average rating

4.9

5 / 5 Share

April 20, 2026

Easy to use and set up!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2026

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2026

This is the ideal platform for those looking for AI chat. The team is very professional. The app is very professional. You can do the training you want. IT IS EASY TO INTEGRATE

Using app

18 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

April 15, 2026

Muito bom. Ótimo aplicativo com excelente suporte!

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

April 15, 2026

I can say it’s the best AI chatbot app on the App Store right now. As long as they don’t charge an exorbitant price when they switch to the paid version, I’ll definitely keep using it.

Store

Woofle

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2026

The chatbot was easy to train and Jade from support was very helpful. They even give you suggestions on how to improve customer experience when using the chat. They fixed everything for me! It took me a while to choose which AI chatbot to go with and I'm glad I chose Chizy.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2026

so far so good.. wanted a simple option to help customers find info they need. Working on training it up properly to get it to spit out the info I want it to. Already better than the last one I tried and think it will be great with a bit of tweaking.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2026

Dit is echt een goede oplossing als je opzoek bent naar een proffesionele ai chatbot. Je kunt de ai goed trainen door de benodige informatie te voeden. Aanpassingen zijn gemakkelijk te maken. Grootste plusplunt is de support die Chizy heeft, wij hadden wat vragen en die werden binnen minuten opgelost, echt top!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Incrível qualidade do bot e personalização completa

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2026

good

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2026

Chatbot is great and easy to use/learn support is excellent, has made the whole experience seemless & stress free.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2026

best free ai agent, in the world for now for shopify

Store

Decor8

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2026

Store

Erlif

Using app

About 12 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

April 10, 2026

I installed Chizy to add an AI sales assistant to my store. The setup was smooth, and the integration with Shopify Inbox works perfectly — customers get instant AI replies, and when they need a real person, the conversation transfers directly to my Inbox. A huge thank you to Jade from the support team. She was incredibly helpful, patient, and guided me through every step — from hiding duplicate chat bubbles to optimizing the mobile cart experience. Highly recommended for anyone who wants to automate customer support without losing the personal touch

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2026

Great app with excellent support. Jade was super helpful — noticed a CSS conflict with my theme causing the chat input to turn black on hover, and offered to fix it with custom code. Quick response time and clear communication. Appreciate the hands-on onboarding.

Using app

About 1 hour

Total reviews

5

Average rating

5.0