All reviews

Rating Breakdown

  • 5
    22% (6 ratings)
  • 4
    11% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    11% (3 ratings)
  • 1
    56% (15 ratings)
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5 / 5 Share

July 24, 2022

We switched from Tradegecko and the Cin7 platform has been much better suited to our needs, it integrates well and provides clear reporting options.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 24, 2022

I've used cin 7 now for over 4 years, and I would not recommend it to anyone. The support is nonexistent, the only way you can get help it by saying you will only speak to a manager, If you leave a support ticket, no one will get back to you. The software itself doesn't work, it's broken. It has all the features you need and want but they are half-built with bugs and issues. We are trying to find another inventory but are struggling to find one that can cover all our needs. Every new software company we speak to says that people coming from cin 7 have all the same issues. Don't do it to yourself trust me. Danny Ing do you ever read these reviews? At what point are you going to fix your software and listen to your customers?

Using app

Over 3 years

Total reviews

13

Average rating

3.9

4 / 5 Share

July 21, 2022

Pros: Systems integrate well together, you don't encounter many issues. A great system to manage your inventory, especially doe small businesses. Cons: When you do encounter an issue, their service team can take weeks to get back to you and get the issue resolved.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 30, 2022

We moved from TradeGeko to CIN7 and the difference is AMAZING! Not only has it given us the ability to better manage our inventory, but the integration with Shopify, an EDI link to amazon vendor, B2B stores and seamless data transfer between QBO and ShipTheory means that we are confident that we have a robust system that will scale with us. I cannot recommend it enough!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2022

We've been using CIN7 and Shopify for a few years now and we have found that the two systems work well together.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

1 / 5 Share

May 2, 2022

Long time cin7 user - these past 5 months have been an absolute nightmare. Technical problems such as not being able to update prices without the app deleting your own variants! Not being able to remap and add new variants, not being able to update stock. Absolutely got not no business being on this app store. They cannot perform the bare minimum for inventory control without having a huge down time of weeks to months.

Using app

About 3 years

Total reviews

3

Average rating

1.0

2 / 5 Share

April 24, 2022

Hi we are new to Cin7, using it only for a few weeks now. We have experienced lots of problems in a very short time. We have it connected to Shopify. We have found that Cin7 has been deleting variants from shopify. The whole product doesn't disappear but say out of 16 size and colour variants all but one will be deleted. We've also found a few products in shopify where just the image is missing now. Is anyone else experiencing these issues?

Using app

2 months

Total reviews

4

Average rating

4.3