Rating
5.0
feedback
5
chart
#10,414
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
20%
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Less than a year
60%
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More than a year
20%
Reviews Summary
The reviews for the Cinch app are overwhelmingly positive, with users praising its time-saving features, cost-effectiveness, and ability to improve business capabilities. Users have mentioned that Cinch has helped them automate processes, send reminder texts, understand customer interests, and create meaningful relationships. The app has been described as a valuable tool for customer segmentation and engagement, surpassing other email service providers like Mailchimp and Klaviyo. The team behind Cinch is also commended for their quick responses and support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 3, 2020
Taking the minute to leave a review cause this app has truly saved me so much time. I have three journeys and pretty much never have to do manual one-off emails anymore, and we can send reminder texts. This app has also saved us money because we were able to cancel our subscriptions for Mailchimp, EZ Text, and Postal.
Nov. 3, 2020
This app has significantly improved our business and our current capabilities. The team is quick to respond and help out when needed. Make sure to at least give them a try, you won't go back.
Oct. 22, 2020
I have used Cinch for over 4 months and we have seen a 70% growth in our customer subscriptions. We have also retained a large amount of our customer base and can honestly say that we've created meaningful relationships because of this software. This a tool that helps you understand your customer interests, hobbies, demographic, and in the world of retail and online subscriptions, businesses can lose that human touch which Cinch provides for our business. We have been able to segment our customer base, understand Customer Journeys from an Omni-channel point of view without spending millions of dollars on market and segmentation research, or hire consultants that spend months to tell you how you can differentiate from the competition. The best way to differentiate from our competition was first understanding who are customers are, and how they like to be engaged. Love the product and love working with the people at Cinch.
Oct. 15, 2020
Cinch has been great so far! We switch from Mailchimp over to Cinch. It provides us with more capabilities and way more information to better market to our customers. The team has been amazing to work with and super quick to respond. It's definitely a route we would suggest taking!
July 29, 2020
Cinch replaced Klaviyo for us, and we've found its capabilities and interface to be superior in nearly every way. The addition of direct mail and SMS has been awesome. If you're using Klaviyo or another ESP and looking for more data and communication options, I would give Cinch a look.
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