All reviews

Rating Breakdown

  • 5
    97% (181 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (181)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2025

We've been using the app for a while now and are delighted with it. It greatly helped us centralize our operations and separate customers by market. The app is very simple to use, even for large stores with many items. Customer service is fast and effective, and the tutorials make administration super easy.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

We have just completed the set-up of this app and are registering our wholesale customers. The set-up was intuitive and easy to do. We encountered one small issue and contacted the developer. The response was immediate and absolutely fantastic. Shubham took the time to explain the issue in a call and advised how we could resolve the matter. We are looking forward to working with the system. Thusfar we have been very happy and have found the system to be much easier to work with than our previous process. Thank you!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

This app was just what we needed for our store. For the past 2 years, our company has been on Shopify Plus primarily for built-in B2B features. It has been a pain. It was over-engineered and forces you to use New Customer Accounts which have a completely separate account portal with no ability to customize the pages. The folks at Clay: B2B offer a great solution. We have a wide range of customers with specific pricing needs. They offer the ability to set automatic discounts per customer (% off or $ off) or manual price list with a spreadsheet upload. We utilize all three and it works great for our purposes. Also, it only takes up 1 of 25 active automatic discounts Shopify allows. They are also incredibly responsive and listen to their customers. I had requested for the ability to sort Customer Groups by name and they implemented the feature within a week. Huge props. Thanks to Clay: B2B, we are downgrading our Shopify Plus plan to Advanced which will save $26,000 / year. I highly recommend Clay: B2B.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

This app has allowed us to create a dual retail/website store without the crazy Shopify price tag. So far it is looking very promising, but will update this review when we have everything up and running. One thing I will say, it has been very simple to set up! When I had to reach out to check some settings/features, response from the creators was almost instant and they were incredibly helpful. Thank you for creating such an easy to use app!

Store

Southern Goods Co.

Using app

About 1 month

5 / 5 Share

Sept. 11, 2025

The app works perfectly and is very easy to use. Whenever I need technical support, the team is always there to help. Just now I had an issue, and through the live chat they solved my problem in less than 2 minutes – incredibly fast and professional. Their customer service is outstanding, friendly, and super efficient. I can highly recommend Clay to anyone looking for a reliable B2B wholesale solution.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

We have only tested it in-house but the app seems to working well for us so far. There were a couple of features we were looking for (order minimums and removing the free shipping option for wholesale customers) that they said they are currently working on and will have ready very soon. They suggested options for what to do in the meantime. Once these features are available I think this app will have everything we are looking for. It was fairly easy to get everything set up. The customer service is excellent. The response was immediate and very thorough and friendly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

I use this app to automatically apply discount codes in checkout based on customer tags. It does a great job of that--better than any other app I've tried. I have multiple different pricings, and Clay is very customizable and can handle it. The customer support is phenomenal. I've always had fast responses. I once reached out with a custom request, and support was able to add it to my account. I highly recommend.

Store

LUMEA

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Really active and understanding support! I would recommend!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Great app for wholesale re-pricing. Very user friendly and support is incredible!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

They are very quick and responsive with their support.

Store

VIKING

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

So Far so Good. Clay B2B Support helped me fix the discount not showing correctly right away. Fast and very good customer support. Thank you.

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

This app, and the team behind it, is the real deal. I don´t normally write reviews, but Shubham is next level. He might not know all the answers to Your questions, if it is something beyond what the app can do out of the box, but rest assured he will figure it out, and fix it / add it. I thought all the 5 star ratings were gathered the pushy way, by asking for a review as soon as I had tried the app. He didn´t even ask me to write this. :-) Great job Shubham. The app is great. It does exactly what we need and even our test customers are happy.

Using app

11 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 4, 2025

I initially was worried about the possible complexity of installing an app like this and updating my website for trade account registration and pricing. However, once this app was installed, I found the numerous video tutorials provided clear instructions for every step, which was very helpful. For any app that requires personalization, reaching out to customer support is necessary, and I did just that. I was impressed by their customer support; I received immediate, clear, and efficient assistance for every question I had. Navigating the app is straightforward, and it appears well-designed, offering all the customization options I wanted, including customer messaging throughout. Everything looks professional and polished. We highly recommend this app, as we are currently using it for our trade accounts.

Using app

About 13 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

July 30, 2025

Thank you for creating this app! After trying a few apps and I came across Clay: B2B and I can say it is one of the easiest apps to install and work with. The videos are extremely helpful for step by step guidance and if need be Shubham is every ready to hop on a call and assist. Thank you so much. I highly recommend this to everyone.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Clay is really helpful for B2B Pricing options compared to other apps in shopify marketplace. Additionally, it offers all of the features that others do for an affordable pricing, plus really helpful team. They themselves help and explain to set up the app

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

BEST APP EVER !! They saved us in a very critical situation Their customer support from CEO to DEVELOPERS really creative and open to listen and enhance their service this is maybe the only app which will let you upload a list of prices with ( VARIAND ID - not SKU ) as a primary key so we had an offline clearance and we wanted to give speical prices for people who visit our showroom the app in 1 click allow me to apply these special prices to very long orders doing it manually would make a lot of mistakes and wrong calcs . so you dont put a flat discount 5% or 10% you are putting special pricing for each item and the app will apply things automatically for you They updated their app to help me achieve the perfect solution no words can describe them specially the CEO he is looking for enhancments not like other shopify apps which tells u ( we will look into this ) and maybe years later do it .. ..

Store

ebarza

Using app

16 days

Total reviews

26

Average rating

4.6

5 / 5 Share

July 25, 2025

He was very helpful!

Store

IGS

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

We had a unique challenge using the Clay B2B form with our Replo-built page, which doesn't allow standard app placement. The Clay team, especially Shubham, was incredibly responsive and collaborative. They quickly create solution that allowed the form to dynamically render and update properly. What really stood out: - Fast, hands-on support with clear communication - Willingness to collaborate and solve platform-specific issues - Lightweight and flexible form integration We’ve used other B2B apps, but Clay B2B stands out for its customer service and adaptability. Highly recommend for any merchant who needs a tailored wholesale experience.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 23, 2025

The app is easy to use and the customer support is top-notch, they quickly and cordially resolved my problem.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Happy we found this wholesale pricing app! We ran into a few problems with how our product pricing was showing, but their team tried to fix the issue right away. Super friendly and easy to work with; they kept us updated the whole time and made sure everything was working just right.

Using app

12 days

Total reviews

1

Average rating

5.0