Clay • B2B Wholesale Pricing
The reviews are overwhelmingly positive, with merchants consistently praising the app’s ease of setup, intuitive interface, and strong fit for B2B/wholesale workflows on Shopify. Many reviewers say it helps them manage wholesale registration, customer approval, custom pricing, discounts, and account management more efficiently, often replacing manual processes and delivering a more professional experience for trade customers. Several users also mention that the app is affordable compared with more expensive alternatives or Shopify Plus, making it especially attractive for small businesses. A recurring highlight is that the app is flexible and customizable enough to handle different pricing structures, forms, and store setups, and some merchants note that it works smoothly once configured. The most consistently praised aspect is customer support. Reviewers repeatedly describe the support team as fast, responsive, patient, knowledgeable, and willing to go above and beyond to help with setup, troubleshooting, and even custom code adjustments. Many mention specific team members by name and appreciate hands-on assistance through chat or collaborator access. Negative feedback is limited, but a few reviews mention initial setup friction, theme compatibility issues, or needing help with technical configuration. A small number of users note that support may take a little time at busy moments, but even those reviews still say the issue was resolved satisfactorily. Overall, the app is viewed as reliable, easy to use, and backed by exceptional support.
Customer support from this app is great, Shubham is extremely helpful and prompt with his assistance
Clay has been a great tool for our wholesale program. The tool and team have been easy to work with and I highly recommend.
Excellent app and top-notch customer support! Clay B2B Wholesale is a fantastic app for managing wholesale registration forms and custom B2B workflows on Shopify. When I had a setup issue, Shubham from their support team helped me resolve it quickly and efficiently. Highly recommended for any store looking to offer wholesale options
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